Overview
All interested applicants are strongly encouraged to attend a 60-minute virtual Coffee Connect before applying. Coffee Connects serve to help candidates learn more about the program, ask questions with a Chick-fil-A recruiter, and hear what makes a competitive candidate. Please fill out the registration here to select the Coffee Connect you can attend.
The Talent Development Program (TDP) is a 36-month program focused on the development of high caliber business professionals that deliver premier learning experiences.
TDP Participants will be responsible for delivering high quality learning experiences on restaurant operations that affect Chick-fil-A, Inc. brand standards through training and facilitation for franchised Operators, restaurant leaders, and Support Center Staff. They may also be responsible for leading or facilitating training of restaurant leaders on Chick-fil-A’s history and the brand. Participants also will have the opportunity to assist in leading trainings offered at the Support Center on new products, services, and applications.
Competitive TDP candidates will:
- Communicate Clearly
- Present Professionally
- Relentlessly Pursue Results
- Harnesses Business Acumen
- Lead with Influence
- Start with Grit
- Maintain Humility
- Engage Emotional Intelligence
- Actively Adapt
- Own Autonomy
Additionally, some TDP Participants may have the opportunity to support projects and initiatives through short-term business rotations throughout the organization to help meet the demands of the business while receiving professional development opportunities.
Information about the potential additional positions will be made available as needed to successful TDP applicants.
Responsibilities
- Serve as a trainer to meet the core needs of Chick-fil-A Training Programs at the Support Center and in the field
- Demonstrate expertise in all food preparation standards and procedures, quality, and taste requirements
- Demonstrate expertise of training resources
- Provide coaching, feedback and development of other Chick-fil-A, Inc. trainers
- Build and maintain positive partnerships with key stakeholders
- Give regular consultative feedback to Program Leads and key stakeholders on the design, development and overall effectiveness of program sessions, activities and facilitator guides
- Provide logistical coordination support to Program Liaisons and Program Leads
- Ensure all activities adhere to Chick-fil-A brand, state and local health/safety procedures
Physical Requirements/Working Conditions:
- Requires prolonged standing
- Working in noisy and crowded environments
- Travel (i.e. domestic or international flights and driving long distances)
Required Qualifications (Knowledge, Skills, & Abilities)
- Willing to relocate to the Atlanta area
- Willing to travel 50% of the time
Preferred Qualifications (Knowledge, Skills, & Abilities)
- Bachelor's Degree or 5 Years Leadership Experience
- 2 years of Chick-fil-A or Truett’s Group restaurant experience
- Chick-fil-A Field Talent Staff Trainer Experience or equivalent experience
- Strong project management or consulting skills (PMI or other certification)
- Prior people leadership experience
Required Years of Experience 2 Travel Requirements 50% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Relocation Assistance Provided Yes