Position Summary As a Kitchen Shift Leader at Chick-fil-A, you will support and lead kitchen operations, ensure consistent food quality, uphold food safety and sanitation standards, and develop team members to deliver exceptional guest experiences. This role combines operational leadership with hands-on performance in a fast-paced restaurant environment.
Key Responsibilities
- Lead kitchen operations during assigned shifts and oversee food preparation.
- Ensure adherence to Chick-fil-A’s food safety, sanitation, and health regulations.
- Train, coach, and develop kitchen team members to perform at high standards.
- Communicate expectations clearly and maintain accountability for team performance.
- Monitor inventory, restock supplies, and support daily opening and closing procedures.
- Maintain a clean and organized work environment.
- Ensure proper execution of recipes, portion control, and product quality.
- Address operational issues and coordinate with management to improve processes.
- Perform other duties as needed to support kitchen and restaurant success.
Required Qualifications
- Must be at least 18 years old (or meet applicable minimum age requirements).
- Authorization to work in the United States.
- Prior leadership or supervisory experience preferred (food service experience a plus).
- Strong communication and teamwork skills.
- Availability to work flexible hours, including weekends and holidays.
Physical Requirements
- Ability to stand for long periods.
- Frequent walking, bending, lifting up to ~50 lbs with or without accommodation.
- Work in a fast-paced kitchen environment with heat and noise.
Compensation & Benefits
- Competitive hourly wage range listed above included in compliance with Massachusetts pay transparency law.
- Paid training and development.
- Free meals during shifts.
- Growth and leadership development opportunities.
- Additional benefits as applicable (e.g., PTO, health stipends, tuition support).
Equal Employment Opportunity Statement Chick-fil-A Marlborough is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, disability, age, veteran status, or any other protected characteristic under federal, state, or local law.
Pay Transparency Notice (Massachusetts) In accordance with Massachusetts law, the pay range for this position is provided in the job posting. “Pay range” means the hourly wage range the employer reasonably and in good faith expects to pay for this job at the time of posting. Applicants and employees may request the pay range for this position or others.
Employment Eligibility Employment is contingent upon verification of identity and authorization to work in the United States.
Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they’re happy because of easy access to chicken nuggets, or maybe it’s because they simply love serving customers. We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that we’d love to meet you.