Business Assistant (Full-Time) New Berlin Gentle Dentistry, a Cherry Tree Dental Office | New Berlin, WI New Berlin Gentle Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.
Why You’ll Love Working Here:
- Competitive compensation
- Health Insurance - significant employer contributions towards monthly premiums
- Dental Insurance (employer-paid)
- Vision Insurance
- Basic life & long-term disability insurance (employer-paid)
- 401(k) employer contribution
- Up to 3 weeks of PTO in your first year
- Paid holidays
- Continuing education opportunities
- Employee referral bonus program
- A supportive, team-oriented environment
What You’ll Do:
As a Business Team Member, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include:
- Greeting and assisting patients in person and over the phone
- Scheduling, confirming, and managing appointments
- Verifying insurance benefits and coverage
- Posting accurate patient and insurance payments
- Reviewing treatment plans and explaining next steps clearly
- Maintaining accurate, confidential patient records
What We’re Looking For:
- High school diploma or equivalent
- Dental or medical office experience preferred (not required)
- Strong multitasking and leadership abilities
- Positive, professional communication skills
- Excellent customer service and attention to detail
- A team‑oriented mindset
Patient Care Hours:
- Monday: 9:00am-5:00pm
- Tuesday: 9:00am-5:00pm
- Wednesday: 9:00am-5:00pm
- Thursday: 9:00am-5:00pm
Why New Berlin? Located just west of Milwaukee, New Berlin offers a great mix of suburban comfort and convenient access to city amenities. Known for its excellent schools, parks, and community events, New Berlin is a wonderful place to live and work.
