Centurion is seeking a talented and experienced Information Technology Technical Writer to join our team. As an IT Technical Writer, you will be responsible for creating and maintaining high-quality technical documentation for our software products, IT systems, and processes. The ideal candidate will have a strong background in information technology, excellent writing skills, and the ability to translate complex technical concepts into clear and concise documentation.
Primary Responsibilities:
Collaborates with cross-functional teams to produce the Risk Management Framework (RMF), the Cybersecurity Strategy (CSS), and the ServiceNow Policies and Procedures. Produces and maintains weapon system installation, operations, and maintenance guides. Documents operational processes and workflows to produce standard operating procedures (SOPs) and standard process models (SPMs). Define roles, responsibilities, and workflow processes. Utilize Jira ticket management solution to expedite technical documentation. Analyze datasets and define data needed for workflow and metric dashboarding. Be able to establish requirements for dashboard functionality and visualizations.
Required Skills:
- Bachelor's Degree with 3-10 years of experience.
- Strong desire to grow and learn new technologies.
- Demonstrated experience writing and editing government documentation.
- Experience writing, editing, producing, and overseeing reports, presentations, and/or similar documentation; experience editing technical journal articles, research papers, manuscripts, and/or books; knowledge of the end-to-end documentation process, from intake to printed and electronic output and distribution.
- Experience with both HTML pages and Metadata Tags
- Experience with Chatbot requirement and specification development
- Excellent oral and written communication skills; ability to communicate and advocate discipline-related knowledge, services, and programs.
- Capable of transforming complicated subject matter and diverse source material into accurate, coherent, and engaging content for a variety of audiences.
- Ability to work independently and as a member of a collaborative team in a highly flexible work environment.
- Demonstrated creative and technical initiative and resourcefulness.
- Proficiency in Microsoft Office tools including Microsoft Suite, SharePoint, Jira, Confluence.
- Must be a US citizen and possess a minimum of a Secret clearance with the ability to obtain a TS/SCI clearance.
Desired Skills:
- Active DoD TS/SCI clearance.
- Proven experience in managing and delivering projects on time and within budget, with a strong understanding of project management methodologies and tools (e.g., Agile, Scrum, Waterfall).
- Basic understanding of technical concepts relating to software development, engineering, and networking.