About Us
VOTED BEST PLACE TO WORK IN LEWIS COUNTY 2025
Centralia College is on a 30-acre campus of modern buildings set among walking paths, lawns, and native plantings just a few blocks from the heart of Centralia, Washington. The college has served students in the Lewis County region since 1925 and is the oldest continuously operating community college in Washington State. The city of Centralia is a historic railroad and river shipping hub with a vibrant downtown and railway station. As a comprehensive community college, Centralia College offers academic transfer and workforce programs, as well as adult basic education, English as a Second Language (ESL), and personal enrichment classes. The college also offers five Bachelor of Applied Science degrees. In addition to the main campus in Centralia, Centralia College East in Morton is a smaller site that serves the needs of students in east Lewis County. Centralia College is committed to the success of all students, and thus also provides educational programs at two corrections centers in southwest Washington and one juvenile facility. In total, the college serves more than 4,800 students annually. For nearly 100 years, several generations of Lewis County residents have looked to Centralia College for their education and training needs. Centralia College is committed to student success, academic excellence, and enhancing and supporting our diverse community in an inclusive and equitable learning environment. We encourage applicants with demonstrated experience collaborating with, and serving, people from a wide range of backgrounds. For more information on Centralia College and the Centralia area, call 360-736-9391 or visit www.centralia.edu.
Job Description
Under the general direction of the Director of Enrollment Services, the Program Specialist 2 coordinates credential evaluation, graduation processing, and academic records functions for Enrollment Services. The position works with students, faculty, and staff to evaluate transfer coursework and other academic credentials, process graduation applications, and determine eligibility for degrees and certificates based on established college policies and procedures. The Program Specialist 2 collaborates with Enrollment Services staff to receive and process incoming transcripts, standardized test scores, military education records, and prior learning documentation. The position provides technical assistance and information regarding transfer credit, degree requirements, graduation eligibility, and academic records while supporting student success and ensuring the accuracy and integrity of student records. This position assists the Director with Commencement planning and event management. As a member of the Enrollment Services team, this position provides excellent customer service and supports students through admissions, registration, transcript services, graduation, and other enrollment-related processes.
Duties and Responsibilities
Exercise initiative in problem solving with the ability to work under pressure and multitask with a high degree of accuracy and attention to detail in a busy public office environment.
Responsibilities include, but are not limited to:
Credentials Evaluation
- Evaluate and process transfer coursework from accredited institutions using established college policies, procedures, and approved transfer equivalency guidelines.
- Review military education records, Advanced Placement (AP) scores, CLEP and other approved sources of academic credit in accordance with established institutional practices.
- Evaluate Academic Credit for Prior Learning requests following established college procedures.
- Accurately enter transcript information and evaluation results into ctcLink.
- Review and maintain transfer credit records and approved course equivalencies in ctcLink.
- Convert and update legacy academic records in ctcLink as needed.
- Inform students regarding transfer credit awards, degree progress, certificate completion, and remaining graduation requirements.
- Provide technical assistance and customer service regarding transfer evaluations, graduation requirements, and credentialing processes.
- Resolve routine and moderately complex student issues related to evaluation, graduation, and academic records within established policies and procedures.
Graduation Processing
- Process graduation applications and review student records to determine eligibility for degrees and certificates based on approved graduation requirements.
- Run Academic Advisement Reports (AARs) in ctcLink to support evaluation of graduation requirements.
- Review Academic Advisement Reports for accuracy and identify discrepancies requiring additional review or correction.
- Research and apply current and historical catalog requirements and established academic policies during graduation evaluations.
- Communicate with students and advisors regarding graduation status and remaining degree requirements.
- Submit graduation evaluations to the Director of Enrollment Services for final approval as required.
- Prepare graduation, honors, and diploma rosters.
- Coordinate diploma production and ordering through Parchment Diploma Services.
- Monitor and process diploma reorder requests in a timely manner.
Academic Records Administration
- Maintain the accuracy and integrity of student academic records in ctcLink and related systems.
- Review records for completeness and identify discrepancies requiring correction or additional review.
- Research student academic records using established procedures and available documentation.
- Process records-related transactions in accordance with college policies and timelines.
Program Coordination and Support
- Coordinate day-to-day credential evaluation and graduation activities.
- Monitor workflow and ensure timely processing of evaluations and graduation applications.
- Collaborate with faculty, advisors, instructional departments, and Enrollment Services staff regarding credential evaluation and graduation processes.
- Participate in meetings and discussions related to curriculum updates and graduation requirements to maintain current knowledge necessary for credential evaluations.
- Assist in maintaining procedures and reference materials related to credential evaluation and graduation processing.
- Assist with cross-training staff on established credential evaluation and graduation procedures.
Enrollment Services Support
As needed:
- Process admissions applications and enrollment-related forms.
- Assist with student registration transactions.
- Answer telephones and respond to inquiries in a professional and welcoming manner.
- Provide general information regarding degree requirements, enrollment procedures, and college policies.
- Refer students and visitors to appropriate departments and services.
- Explain established college, state, and federal regulations, policies, and procedures related to enrollment and academic records.
- Utilize ctcLink, Microsoft Office Suite, Google Workspace, Parchment, and other college systems to perform assigned duties.
- Provide guidance to student employees regarding established office procedures.
- Build and maintain positive and collaborative relationships with students, faculty, staff, and the public.
- Assist Director with commencement preparation activities and event management, including preparation of graduate and honors lists, ceremony details and coordination.
- Perform other duties as assigned.
Qualifications
Bachelor's degree with two years of experience in credential evaluation, records, admissions, registration, or a related enrollment services function OR Equivalent education and/or experience.
Preferred Qualifications
- Experience in higher education admissions, registration, or enrollment services.
- Experience with PeopleSoft ctcLink software
- Experience working with student information systems and Microsoft Office applications.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Strong customer service, communication, and organizational skills.
Conditions of Employment
This is a 40 hours per week, 12-month position. Classified employees are represented by the Washington State Federation of State Employees (WFSE). The state of Washington provides a comprehensive benefits package for state employees. This position is fully in-person and based on campus. Remote work is not available for this role. DEADLINE: The position will close on November 9, 2026. The screening committee will begin their review November 10, 2026.
COMPENSATION
Monthly Salary: Range 42 ($3,827 - $4,980)
APPLICATION PROCESS
Interested candidates may apply by submitting the following items:
- Online Application
- Cover Letter that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
- Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
- List of at least three professional references with contact information. References are typically contacted after interviews.
Eligibility to Work
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. The employer will not sponsor applicants for work visas. Centralia College is unable to extend post-completion optional practical training (OPT) to F-1 students who receive STEM degrees.
Background Check
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Sexual Misconduct Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
EEO Statement
Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer. It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran. Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Equity, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA 98531-4099, (360)623-8943. The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call (360)623-8943.
Jeanne Clery Statement
Notice of Availability of Annual Security Report-Centralia College's Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call 360-623-8947.
Title IX Statement
Centralia College is compliant with Title IX best practices. For more information visit, Title IX.