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Central State University

User Services Supervisor- 2nd Shift

OH, United States

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Job details

Posting language: English
Posted: Apr 15, 2026

Original job description

Posting Details

Posting Number 0801814

Classification Title User Services Supervisor- 2nd Shift

Working Title

Department Library

Department Contact Email csterling@centralstate.edu

Job Summary/Basic Function · Coordinates hiring and training of Federal Work Study (FWS) student employees · Supervises, trains, and manages student employees · Oversees and manages the functional supervision of Circulation during 2nd shift hours · Conducts user and item record maintenance, physical material processing, shelving materials, shelf reading, stack maintenance, and other collection maintenance needs · Develops best practices, strategies, and workflows in accordance with library policies · Manages circulating materials, including course reserves, Interlibrary Loans, general collection, and instructional services materials · Performs opening and closing procedures during scheduled shifts · Assists with cleanup projects for the Integrated Library System (ILS) · Assists patrons with use of the library catalog, access to electronic resources, computers, and printing. · Manages patron services · Manages consortia borrowing and lending requests · Manages visiting patron in an INN-REACH consortia Network · Compiles various library statistical reports · Assists with library exhibits · Participates in digitization projects · Handles basic printer, computer, and copier troubleshooting, and report technology issues · Provides support to students, faculty, and staff at various service points · Performs other duties as assigned

Minimum Qualifications

Bachelor’s degree
At least one year library experience
Demonstrated customer service experience

Preferred Qualifications

Experience with a library automated system, preferably Ex Libris’Alma
Knowledge of and/or experience with Alma fulfillment system
Experience working in an academic library setting with faculty, staff, and students
Experience supervising student employees
Excellent oral and written communication skills
Knowledge of computer applications and technology
Experience with interlibrary loan and document delivery automated systems (OCLC WorldShare ILL, Ex Libris’ Rapido)
Ability to organize and perform duties independently
Ability to understand and follow both verbal and written instructions
Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Access (or similar software)

Posting Date 04/13/2026

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Schedule: Will be assigned any schedule within the library’s operating hours, including nights and weekends.

All offer of employment at Central State University are contingent upon the successful completion of a comprehensive background check. This may include, but is not limited to, verification of education and employment history, criminal history check, driving record (if applicable), drug screening, and tax compliance review.

Certain positions may require additional screenings based on job responsibilities, regulatory requirements, or funding sources.

Failure to successfully complete the required background check or provide accurate and complete information may result in withdrawal of an offer or termination of employment.

Position Category Staff - Monthly (Exempt)

Budgeted Annual Salary Commensurate with experience

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More about this job

Skills

Opening and closing procedures
Troubleshooting
Customer service
Communication skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access

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