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SUMMARY The Convenience Store Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides excellent customer service, ensuring positive customer relations and satisfaction.
- Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
- Processes and is accountable for other services handled at the register
- Ensures proper handling of all forms of tender and coupons
- Bookkeeping – balance tills
- Answers incoming phone calls using proper phone etiquette
- Performs fixed activities as assigned by Store Director
- Assists with maintenance and cleaning of the store
- Follows all store and department policies and procedures
- Follows all safety policies and procedures
- General upkeep of all machines (stores with gaming)
- Maintain bill breaker machine (stores with gaming)
- Bartending (stores with gaming)
- Other duties may as assigned.
KEY ATTRIBUTES
- Excellent customer service skills
- Ability to prioritize and multi task
- Detail Oriented
- Problem solving skills
- High energy
- 21 years or older (stores with gaming)
SUPERVISORY RESPONSIBILITIES
- This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
- Equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Write routine reports and correspondence.
- Speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
- Food Handler’s Certification as required by State Law
- Basset certificate (stores with gaming)
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Uniform per store policy
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 20 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Walk
- Stoop
- Kneel
- Crouch
- Crawl
Occasionally (Less than 1/3 of the time)
- Climb
- Balance
- Taste or smell
- Lift and/or move up to 50 pounds
Vision
- Close
- Distance
- Ability to focus
WORK ENVIRONMENT
Occasionally
- Fumes or airborne particles
- Outside weather conditions
- Moving mechanical parts
- Toxic or caustic chemicals
Noise Level
PAY RANGE (depends on industry experience) Min. Wage up to $18/hour (IL Locations Only) Starting pay will be based on experience, internal equity, and scope of responsibility. BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
** Niemann Foods Management retains the discretion to add to or change the position requirements at any time. ** Position requirements may vary by store location.