Why work at Celink
Discover a different kind of workplace at Celink. You’ll join a passionate team of servicing professionals dedicated to our clients, their borrowers, and the reverse mortgage industry.
At Celink, you’ll have the opportunity to make a meaningful impact within a fast-moving organization while working alongside experienced, mission‑driven professionals. We value strategic thinking, collaboration, and integrity and constantly strive to be best in class.
Joining Celink means being part of a collaborative workplace that values innovation, thoughtful problem‑solving, and continuous growth. Employees are encouraged to rethink traditional approaches, share bold ideas, and continuously learn and thrive.
Duties and responsibilities
Responsibilities include:
- Review and process loans for imaging, tracking, and shipping to the vendor
- E-recording and submit loans to the county for recording
- Utilize step notes accurately based on status and process to ensure reporting and other departments are notified of tasks accurately and timely
- Imaging loan documents into iBridge
- Review, correct, and process rejects distributed by the county timely
- Promptly escalate issues and concerns to management
- Perform other duties as assigned
Qualifications
Education
- High school education or equivalent required.
- Some college preferred.
Experience/Training
- Six months of previous clerical experience required.
- Previous mortgage servicing experience preferred.
Professional Certification/License
Skills and Abilities
- Multi-tasking and prioritization
- Strong attention to detail
- Collaboration with team members
- A willful desire to understand the “bigger picture” and wants to learn more.
- Ability to understand instructions, notes, and letters.
Working Conditions
Work is performed in a professional office environment with no unusual hazards. There may be some travel with overnight stays. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.