The Advanced Metering Infrastructure (AMI) Senior Analyst provides business application and project support for ProField Encore (PFE), which supports field meter work and related AMI operations. The role manages the PFE enhancement roadmap and sprint lifecycle, including business requirements, funding, vendor coordination, testing, production implementation, training, change management, and ongoing application support.
Core Responsibilities
- Provide PFE application support to business users; troubleshoot issues, explain technical concepts clearly, and coordinate with application support teams, vendors, and stakeholders.
- Manage and prioritize PFE enhancement requests, business justification, requirements, user functionality, and the annual roadmap from initiation through production delivery.
- Manage PFE project scope, schedules, risks, dependencies, funding sources, appropriations/authorizations, budget performance, implementation plans, and contingency plans.
- Request and review vendor estimates, statements of work, change requests, technical documents, contracts, interfaces, system functionality, contractor performance, and Procurement/Legal reviews.
- Review and approve capital enhancement invoices and support accruals, receipts, BPA line items, vendor payments, and related financial processing.
- Lead or participate in PFE sprint ceremonies, including standups, increment planning, sprint planning, user-story grooming, design meetings, retrospectives, ADO updates, and open-issue reviews.
- Develop and manage test plans for enhancements and production defects; coordinate test scope, scenarios, data, schedules, resources, UAT, and approval of test results before implementation.
- Monitor, prioritize, and manage PFE defects, ADO work items, configuration changes, and interfaces with related AMI, work-management systems, and associated field devices.
- Provide rollout, training, change-management, stakeholder communications, recurring meeting leadership, issue-status reporting, and presentations to AMI Operations and Solutions leadership.
- Recommend improvements to configuration, functionality, performance, and business processes, and function in a leadership capacity as needed.
Required Education/Experience
- Bachelor's Degree and a minimum of 3 years relevant work experience.
Preferred Education/Experience
- Bachelor's Degree in Computer Science or Technically Equivalent Degree. and a minimum of 3 years relevant work experience.
Relevant Work Experience
- Experience supporting business applications and working with users to define, document, prioritize, and implement system requirements and reports, required.
- Experience managing technology projects or enhancements using Agile, Scrum, or Waterfall methodologies, required.
- Experience with systems testing, test management, user acceptance testing, defect management, and test reporting, required.
- Experience managing project scope, schedules, risks, vendors, contracts, budgets, invoices, and production implementations, preferred.
- Understanding of AMI system integrations involving PFE, CSS/CC&B, MAMS, HES, MDMS, WMS, or related systems, preferred.
- Experience delivering training, change management, and knowledge transfer to business users and support teams, preferred.
- Experience overseeing contractors or functioning in a leadership capacity in support of a team lead, preferred.
- Scrum Master or Project Management Professional (PMP) experience or certification, preferred.
- SQL skills to query, validate, and troubleshoot application data supporting reporting, testing, issue resolution, and PFE production activities, preferred.
- Power BI knowledge to create and interpret dashboards and reports supporting PFE tracking, analysis, testing, and decisions, preferred.
Skills and Abilities
- Strong written and verbal communication skills
- Demonstrated time management and priority setting skills
- Ability to work within tight timeframes and meet strict deadlines
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Effective interpersonal and stakeholder-management skills
- Ability to influence internal and external stakeholders and coordinate cross-functional teams
- Strong analytical, problem-solving, and decision-making skills
- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.