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Added 18 hours ago
CW
CDL Driver
Casella Waste Systems, Inc.
Brattleboro, VT
- $25 to $28 USD / hour
Added 18 hours ago
CW
CDL Driver
Casella Waste Systems, Inc.
Fredonia, NY
- $23 to $27 USD / hour
Added 18 hours ago
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CDL Driver
Casella Waste Systems, Inc.
Jamestown, NY
- $23 to $27 USD / hour
Added 21 hours ago
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Scale Operator
Casella Waste Systems, Inc.
Charlestown, MA
- $25 to $30 USD / hour
Added 21 hours ago
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CDL Driver - Class A Required
Casella Waste Systems, Inc.
Windham, CT
- $25 to $30 USD / hour
Added 21 hours ago
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Accounts Receivable Specialist - Career Advancement Opportunities
Casella Waste Systems, Inc.
Halfmoon, NY
- $19.5 to $22 USD / hour
Added 22 hours ago
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CDL Driver- $3000 Sign On Bonus
Casella Waste Systems, Inc.
Tonawanda, NY
- $25 to $31 USD / hour
Added 1 day ago
CDL Driver
Casella Waste Systems, Inc.
Kunkletown, PA
Added 1 day ago
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Dispatcher
Casella Waste Systems, Inc.
Vestal, NY
- $22 to $24 USD / hour
Added 1 day ago
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Dispatcher
Casella Waste Systems, Inc.
West Bridgewater, MA
- $29 to $32 USD / hour
Added 1 day ago
Division Controller
Casella Waste Systems, Inc.
Peabody, MA
Added 1 day ago
Assistant Division Controller
Casella Waste Systems, Inc.
Salem, NH
Added 1 day ago
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Heavy Truck Mechanic - 2nd Shift, 2:00 - 10:30 PM - Differential Pay
Casella Waste Systems, Inc.
Auburn, MA
- $29 to $43 USD / hour
Added 1 day ago
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CDL Driver - Residential
Casella Waste Systems, Inc.
Auburn, MA
- $28 USD / hour
Added 2 days ago
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Division Manager - MRF
Casella Waste Systems, Inc.
Halfmoon, NY
- $103,000 to $136,000 USD / year
Added 2 days ago
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Sorter
Casella Waste Systems, Inc.
Lewiston, ME
- From $16 USD / hour
Added 2 days ago
Diesel Technician- 2nd shift
Casella Waste Systems, Inc.
Lake Ariel, PA
Added 2 days ago
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Heavy Equipment Operator - Transfer
Casella Waste Systems, Inc.
Williston, VT
- $23 to $25 USD / hour
Added 2 days ago
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Diesel Technician
Casella Waste Systems, Inc.
White River Jct, VT
- $20 to $50 USD / hour
Added 2 days ago
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CDL Driver - Front-Load - $7,500 Hiring Bonus
Casella Waste Systems, Inc.
Auburn, MA
- $26 to $30 USD / hour
Added 3 days ago
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CDL Driver - $5,000 Hiring Bonus
Casella Waste Systems, Inc.
Cheshire, MA
- $24 to $30 USD / hour
Added 3 days ago
Heavy Truck Mechanic
Casella Waste Systems, Inc.
West Bridgewater, MA
Added 3 days ago
CDL Driver - ASL Truck - Hiring Bonus, Career Pathways, Training Provided
Casella Waste Systems, Inc.
Sprague, CT
Added 3 days ago
CDL Driver - Front-Load - Hiring Bonus, Career Pathways, Training Provided
Casella Waste Systems, Inc.
Sprague, CT
Added 3 days ago
CDL Driver - Hauling (Trailer) - Hiring Bonus, Career Path, Training Provided
Casella Waste Systems, Inc.
Willimantic, CT

Casella Waste Systems, Inc.

Dispatcher

Vestal, NY, United States

$22 to $24 USD / hour

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Job details

Pay: $22 to $24 USD / hour
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.

Hiring Range: $22-$24/ hourly

Key Responsibilities

Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.
Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.
Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.
Updates and informs Customer Care of any service delays in order to keep customers notified.
Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
Reports driver performance issues or concerns to appropriate management for resolution.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience.

High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required.

Attributes

Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

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