Basic Purpose Responsible for the overall appearance, daily operations and performance of the property. Responsible for supervising on-site employees. Responsible for ensuring exceptional customer service to maintain the overall reputation of the property.
Primary Functions/Responsibilities:
- Interviewing and hiring on-site employees.
- Training new leasing personnel.
- Overseeing all leasing efforts including the use of Knock on a daily basis.
- Supervising all on-site employees.
- Ordering supplies as needed.
- Meeting and maintaining occupancy expectations.
- Qualifying potential residents to move in.
- Resident retention.
- Communicating rent increases on renewals.
- Receiving and resolving resident complaints.
- Updating status of units in preparation for move-ins.
- Inspecting vacant units after residents move out and before new residents move in to assure they are in good condition.
- Coordinating service requests from residents with property maintenance staff.
- Walking property daily to insure overall good appearance and safety.
- Collecting all rent and maintaining monthly property collection goals
- Managing petty cash and submitting monthly.
- Posting rent and making daily deposits.
- Maintaining monthly budget projections and code expenses for payment.
- Ensuring increase of monthly rent revenue.
- Responsible for weekly/monthly reports: AME, Bonus Summaries, Timesheets and Narratives.
- Managing and updating water billing program monthly.
- Processing paperwork for court filings.
- Ensuring completion of move-out paperwork in a timely manner.
- Internal auditing of files.
- Marketing property as needed including stocking prospect gifts and refreshments, advertising, updating property websites, and updating competition market surveys.
- Daily communication with leasing consultants, maintenance staff, and supervisors.
- Completion of all job related tasks assigned by supervisor.
Requirements:
- High School Diploma or General Education Degree (GED)
- Valid driver's license and reliable transportation
- Candidate must have a minimum 2 years of experience in property management.
- Must be able to read, speak and understand English for business purposes
- Ability to answer telephones and converse with potential residents, current residents, employees, and vendors in a professional manner.
- Must be able to successfully complete a pre-employment background investigation including criminal record search, employment verification, and drug screen
Physical Requirements:
- Must be able to stand, walk, climb stairs; use hands to finger, handle, grasp or feel objects; reach with hands and arms; stoop, kneel or crouch; talk; hear.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
PERKS:
We are looking for innovative, fun, customer service professionals with the drive and determination to succeed at the next level. Case offers tremendous growth and advancement opportunities! We offer competitive pay and outstanding benefits to all our full time employees including: Heath Insurance, Rent Discounts, Paid Holidays, Vacation Time, Sick Time, Short & Long Term Disability, Life Insurance, 401K, Property Performance Bonuses, and Safety Bonuses.