JOB TITLE: DISPATCHER DEPARTMENT/GROUP: Carbon County Sheriff's Office LOCATION: Carbon County Jail and Communication Center. OVERALL FUNCTIONS: Operates various forms of communication devices and is responsible for obtaining accurate information from a reporting party, computer, or other source, and relaying that information concisely and accurately to the peace officer or other official in the field. NATURE AND SCOPE OF JOB: One (1) of eight (8) dispatch staff reporting to the Undersheriff. SPECIFIC RESPONSIBILITIES AND DUTIES: • Communicate effectively and coherently over law-enforcement multi-channel radios while initiating and responding to multiple radio communications. • Answer phone calls, including 911 calls for service and administrative phone lines. • Gathers information and prioritizes calls to relay information to field or support personnel as appropriate. • Stays aware of location of all officers and employees in offices or that are on the street. • Performs dispatcher duties for Ambulances, Fire Departments etc. • Completes daily and weekly test pages as needed. • Monitors commercial/private alarms, panic buttons and dispatches appropriate staff. COMMUNICATIONS CENTER/ADMINISTRATIVE DUTIES/REPORTS • Gathers and compiles information from various computer files to aid in investigations, as required by law enforcement. • Maintains dispatch log. • Makes accurate and timely entries and updates of articles, vehicles, ad persons into National Crime Information Computer. • Maintains proper records for criminal history requests and disseminations, local arrests, and tickets, and calls for services and radio logs. • Maintains files of documents. • Follows all procedures and policies established by the Sheriff. • Maintain library of appropriate manuals to aide field officers. 1. Directories. 2. Maps SECURITY • Monitors alarms and dispatches appropriate personnel. • Ensures external security of the Sheriff's Office and Jail through use of monitors. CERTIFICATIONS: • Maintain P.O.S.T. Certification. • Maintains C.P.R. Certification. • Maintains E.M.D. Certification. PUBLIC RELATIONS • Greets the public in a friendly, helpful and professional manner on the telephone, radio network and in person. • Maintains confidentiality on all official business. • Professionally relates to Emergency staff and the public to coordinate an expeditious solution to the situation that is called in. MISCELLANEOUS DUTIES • Alarms • Panic buttons -- dispatch Patrol Officer to appropriate location. BACK-UP DUTIES • Backs up other Dispatchers as necessary. • Subject to Call Out. • Subject to On Call. ***NOTE:** Only minimum duties are listed. Other responsibilities may be required as requested by the Sheriff. Note: Higher "Priority Values" are priority tasks requiring greater skill emphasis compared to lower "Priority Values". Higher "Priority Values" do not necessarily equate to a greater amount of time spent on those tasks. NOTE: These are tasks hat the Sheriff has determined are non-essential.