Archived listing. The details below describe a past opening.
JOB TITLE: DISPATCHER
DEPARTMENT/GROUP: Carbon County Sheriff's Office
LOCATION: Carbon County Jail and Communication Center.
OVERALL FUNCTIONS:
Operates various forms of communication devices and is responsible for obtaining accurate information
from a reporting party, computer, or other source, and relaying that information concisely and
accurately to the peace officer or other official in the field.
NATURE AND SCOPE OF JOB:
One (1) of eight (8) dispatch staff reporting to the Undersheriff.
SPECIFIC RESPONSIBILITIES AND DUTIES:
- Communicate effectively and coherently over law-enforcement multi-channel radios while
initiating and responding to multiple radio communications.
- Answer phone calls, including 911 calls for service and administrative phone lines.
- Gathers information and prioritizes calls to relay information to field or support personnel as
appropriate.
- Stays aware of location of all officers and employees in offices or that are on the street.
- Performs dispatcher duties for Ambulances, Fire Departments etc.
- Completes daily and weekly test pages as needed.
- Monitors commercial/private alarms, panic buttons and dispatches appropriate staff.
COMMUNICATIONS CENTER/ADMINISTRATIVE DUTIES/REPORTS
- Gathers and compiles information from various computer files to aid in investigations, as
required by law enforcement.
- Maintains dispatch log.
- Makes accurate and timely entries and updates of articles, vehicles, ad persons into National
Crime Information Computer.
- Maintains proper records for criminal history requests and disseminations, local arrests, and
tickets, and calls for services and radio logs.
- Maintains files of documents.
- Follows all procedures and policies established by the Sheriff.
- Maintain library of appropriate manuals to aide field officers.
- Directories.
- Maps
SECURITY
- Monitors alarms and dispatches appropriate personnel.
- Ensures external security of the Sheriff's Office and Jail through use of monitors.
CERTIFICATIONS:
- Maintain P.O.S.T. Certification.
- Maintains C.P.R. Certification.
- Maintains E.M.D. Certification.
PUBLIC RELATIONS
- Greets the public in a friendly, helpful and professional manner on the telephone, radio network
and in person.
- Maintains confidentiality on all official business.
- Professionally relates to Emergency staff and the public to coordinate an expeditious solution to
the situation that is called in.
MISCELLANEOUS DUTIES
- Alarms
- Panic buttons -- dispatch Patrol Officer to appropriate location.
BACK-UP DUTIES
- Backs up other Dispatchers as necessary.
- Subject to Call Out.
- Subject to On Call.
*NOTE: Only minimum duties are listed. Other responsibilities may be required as requested
by the Sheriff.
Note: Higher "Priority Values" are priority tasks requiring greater skill emphasis compared to
lower "Priority Values". Higher "Priority Values" do not necessarily equate to a greater
amount of time spent on those tasks.
NOTE: These are tasks hat the Sheriff has determined are non-essential.