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Added 16 mins ago
Quality Control Technician
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 16 mins ago
Enterprise Architect
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 3 days ago
Customer Service Tier I - IPCTS
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 6 days ago
IT Ops Spec
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 6 days ago
Central Scheduler
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 8 days ago
Data Engineer II
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 9 days ago
C
Installer/Trainer Full Time
CaptionCall
Pittsburgh, PA
- Full-time
Added 10 days ago
Customer Experience Strategist - Remote
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 10 days ago
CL
ASL Technology Research Internship - ASL Linguistics (6 mont
CAPTIONCALL, LLC
TAYLORSVILLE, UT
- $20 to $30 USD / hour
Added 10 days ago
Videophone Customer Care Agent, Tier 1 (Remote)
CAPTIONCALL, LLC
SALT LAKE CITY, UT
* Candidate must have professional and courteous phone and electronic communications presence · * Employees must have a solid basic comprehension and application with using computers in an MS Windows environment
Added 13 days ago
Security Architect
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 14 days ago
Senior Network Engineer
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 15 days ago
Senior Software Engineer - Android
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 16 days ago
Field Installer/Trainer
CaptionCall, LLC
Cleveland, OH
- Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices
Added 17 days ago
Business Growth Field Trainer
CaptionCall
Altoona, PA
Added 19 days ago
Quality Control Inspector
CAPTIONCALL, LLC
TAYLORSVILLE, UT
* The candidate must have good typing skills as well as being adept at using Microsoft Office products, specifically Microsoft Excel
Added 21 days ago
Manager of Infrastructure Operations
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 21 days ago
Infrastructure Operations Engineer
CAPTIONCALL, LLC
TAYLORSVILLE, UT
Added 21 days ago
Senior Software Engineer II - Android
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 21 days ago
Senior Software Engineer II - Android
CAPTIONCALL, LLC
SALT LAKE CITY, UT
Added 23 days ago
Dynamics CRM Developer
CAPTIONCALL, LLC
SALT LAKE CITY, UT
* Must have the ability to prepare clear documentation, presentations, and design diagrams * Strong project own ership and project planning skills
Added 24 days ago
Installer Trainer
CAPTIONCALL LLC
EAU CLAIRE, WI
Added 24 days ago
Business Growth Field Trainer
CaptionCall
Altoona, PA
Added 24 days ago
C
Installer/Trainer Full Time
CaptionCall
Pittsburgh, PA
- Full-time
Added 25 days ago
Senior Software Engineer - Android
CAPTIONCALL, LLC
TAYLORSVILLE, UT

CAPTIONCALL, LLC

Quality Control Technician

TAYLORSVILLE, UT, United States

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Job details

Posting language: English
Posted: Nov 14, 2026

Original job description

Description Job Summary The Quality Control Technicianis responsible for overseeing all aspects of the returned product process including the testing and refurbishing of returned but reusable CaptionCall phones. Product that is deemed to be reusable will be cleaned, refurbished with any missing components, and prepared to be sent back to the field for installation with a new customer Essential Duties and Responsibilities * Assist with receiving, processing, and organizing returned equipment and warehouse materials as assigned. * May operate forklifts or other material handling equipment when assigned and appropriately trained/certified. * Organize and prioritize warehouse components * Manage and organize the RMA process to test all defective returns * Refurbish and reship returned phones that are operational * Be trained and be an expert in all warehouse functions and operations * Provide weekly and monthly reports of items shipped and summaries of challenges and successes * Show a willingness to accept and complete new tasks and assignments as needed * Positive attitude and team player * Other duties and responsibilities as assigned Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25% Education Minimum: * High School Diploma or GED Experience Minimum Years of Experience: * Previous experience in a warehouse Environment Knowledge, Skills, and Abilities * Intermediate Computer Skills (MS Word, Excel, etc.) * Must be able to communicate effectively orally and through written reports * Must be able to meet/supervisor daily goals in a fast paced, constantly changing warehouse and quality controlled environment. * Positive attitude, team player, good interpersonal communication skills and able to work across company departments. Working Conditions and Physical Requirements * Ability to sit and/or stand at a desk and work with a computer for extended periods of time. * Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components. * Walking, bending, squatting, and kneeling regularly required. * Must be able to lift, carry, and push/pull 10-20 lbs. frequently, with occasional manipulation of items 20-100 lbs. * Regular and predictable attendance required. Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer. Company Summary Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct. Equal Opportunity Employer/Protected... For full info follow application link.

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Skills

Quality control
Material handling
Warehouse operations
Computer skills
Microsoft Word
Microsoft Excel

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