Job Description and Duties The California Energy Commission seeks an Information Technology Specialist I in the Administrative and Financial Management Services Division / Information Technology Services Branch / Customer Support Unit. This position operates in a hybrid work environment, performing duties onsite, offsite, and via telework under the general direction of the Information Technology Supervisor II. The Information Technology Specialist I serves as a technical lead and subject-matter expert responsible for the administration, implementation, security, and lifecycle management of enterprise endpoint, identity, productivity, IT service management, network, and telecommunications technologies. The incumbent independently performs advanced technical analysis, cybersecurity operations, threat analysis and response, ServiceNow administration and process improvement, systems administration, technology project implementation, technical troubleshooting, and technology planning in support of the CEC's business and operational needs. The incumbent serves as a technical resource and escalation point for complex technology issues and works with staff, management, vendors, and other technical resources to implement and maintain secure, reliable, and effective technology solutions. The position performs duties across multiple information technology domains, including Information Security Engineering, Client Services, System Engineering, Information Technology Project Management, and Business Technology Management. Minimum Qualifications (MQs): The MQs for this classification can be found at https://eservices.calhr.ca.gov/enterprisehrblazorpublic/Public/ClassSpec/ClassSpecDetail/1400. The documents you submit in your application package must highlight how you meet the MQs. If the MQs are not met, you will not be considered for this position. Education Information: If you are using education to meet the minimum qualifications for this classification, please provide your unofficial transcripts. Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide evaluated transcripts. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found a https://www.naces.org. Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File. Please let us know how you heard about this position by taking a brief survey at CEC Recruitment Survey.You will find additional information about the job in the Duty Statement. Working Conditions The CEC supports a hybrid workplace model with office-based and remotecentered workers. Limited in-person attendance and occasional travel may be required based on the needs of the division. Regular and consistent attendance is essential to successful performance. This position is remote-centered, which means the incumbent works 50 percent or more of their time from an alternate work location. Teleworking is only available for employees who reside in California. You must be located in California and provide your in-state address prior to your start date. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The CEC was established by the Legislature in 1974 to address energy challenges facing the state. Today, the CEC is the state's primary energy policy and planning agency and is leading the state to a 100% clean energy future. Serving all Californians, the CEC embodies diversity, equity, and inclusion, and has taken an active and meaningful role in creating an environment that enables each employee to thrive. The CEC supports a hybrid workplace model with a workforce of office-based and remote-centered workers. The CEC operates under the umbrella of the California Natural Resources Agency and shares offices with the agency in a LEED Platinum Certified Building in downtown Sacramento. The California Energy Commission seeks a Staff Services Manager I in the Administrative and Financial Services Management Division/Financial Management Branch/Contracts, Grants and Loans office. If you are interested in a challenging and exciting career in clean energy and are passionate about renewable, efficient, and reliable energy that addresses climate change, join our diverse team of global energy leaders! The California Energy Commission plays a lead role in creating the energy system of the future, not just in California, but globally. This position is open to interested applicants who qualify. This can be a multi-step process. To be eligible to be hired:
- Create an online CalCareers account. For a tutorial on the state application process, visit California State Hiring Process Instructional Video Series – YouTube or contact Careers@energy.ca.gov.
- Complete and pass the IT Specialist I exam to be eligible to be hired for available positions. See information on Energy Commission Assessments and Exams.
- To apply for this position, submit an application package through your CalCareers account. An application package must include all items under the “Required Application Package Documents” section. Resumes will not be accepted in place of a State Examination and Employment Application (STD. 678). Applications must include “to” and “from” dates (month/day/year), time base (full-time/part-time/number of hours per week/month), and applicable civil service classifications. State employees are subjected to a temporary reduction in pay in exchange of 2025 Personal Leave Program (PLP) accruals. The specific reduction rate and hours were negotiated and agreed upon by each bargaining unit agreement.
Department Website:
https://www.energy.ca.gov Special Requirements You must include the following if you are applying by mail or in person:
- How you are eligible (list eligibility, transfer within state service, reinstatement, SROA/surplus, etc.) in the Explanations box on the first page of the STD. 678.
- The Job Control number JC-536664 and the title of the position you are applying for in the Examination(s) or Job Title(s) box on the first page of the STD. 678.
- Request for Personnel Action Number RPA 210-125 in the Explanations box of the STD. 678.
- Your original signature at the bottom of the first page of the STD. 678.
- Include unofficial school transcripts with your application package if the position you are applying for has an educational requirement. You may be required to provide official transcripts if hired.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Demonstrated experience administering and supporting enterprise cybersecurity technologies, including endpoint security, security configurations, vulnerability management, security monitoring, and incident response.
- Experience administering and supporting ServiceNow or another enterprise IT service management platform, including incident management, service requests, workflows, reporting, automation, and process improvement.
- Experience administering identity and access management technologies, including Microsoft Entra ID, multifactor authentication, account provisioning, group management, access controls, and authentication services.
- Experience administering and supporting Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and related enterprise productivity technologies.
- Experience administering and troubleshooting enterprise network and telecommunications technologies, including wireless infrastructure, telecommunications devices, voice and collaboration technologies, user accounts, and related services.
- Experience analyzing complex technical or security problems, evaluating alternatives, implementing solutions, and recommending improvements to enhance security, reliability, performance, and service delivery.
- Experience leading or participating in information technology projects, including requirements analysis, solution evaluation, implementation, testing, documentation, and coordination with stakeholders and technical resources.
- Strong verbal and written communication skills, including the ability to explain complex technical and security concepts to technical and non-technical audiences and develop clear technical procedures and documentation.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.