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Added 14 mins ago
Associate Director of Sales
Caesars Entertainment
Reno, NV
Added 14 mins ago
Client Experience Manager
Caesars Entertainment
Las Vegas, NV
Added 14 mins ago
SECURITY REPORT WRITER
Caesars Entertainment
New Orleans, LA
Acts as an agent of the casino and thus must have the knowledge and communication skills to act accordingly · Report writers must have a working knowledge of all the below positions to accurately do their job:
Added 14 mins ago
CE
Front Services Supervisor - Full Time (Harrahs LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess excellent oral, written and communication skills
Added 14 mins ago
Butler - Steady Extra (Caesars LV)
Caesars Entertainment
Las Vegas, NV
Must possess a strong charismatic personality
Added 14 mins ago
CE
Manager Luxury Hotel Operations - Full Time (Caesars Palace LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Added 14 mins ago
Butler Dispatcher - Steady Extra (Caesars Palace LV)
Caesars Entertainment
Las Vegas, NV
Must have organizational skills and be able to multitask
Added 48 mins ago
Room Attendants
Caesars Entertainment
Danville, VA
Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed
Added 48 mins ago
Guest Room Attendant
Caesars Entertainment
Black Hawk, CO
Added 48 mins ago
Houseperson
Caesars Entertainment
Black Hawk, CO
Added 1 hour ago
Security Officer (Horseshoe Bossier)
Caesars Entertainment
Bossier City, LA
Must possess excellent customer and Team Member relations skills · Must have a valid LA driver’s license with no suspensions, DUI or more than 2 moving vehicle violations within the last 3 years
Added 1 hour ago
CE
Security Specialist Operations-Full Time (Tropicana Atlantic City)
Caesars Entertainment
Atlantic City, NJ
- $21 USD / hour
- Full-time
Must have knowledge of Microsoft Office and Intellex · Must have keen observational skills
Added 1 hour ago
CE
Stockroom Attendant Retail-Full Time (Harrah's Atlantic City)
Caesars Entertainment
Atlantic City, NJ
- $17 USD / hour
- Full-time
NJ CER LICENSE REQUIRED
Added 1 hour ago
CE
Security Dispatcher - Full Time (Horseshoe LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess good oral and written communication skills along with a good working knowledge of basic
Added 1 hour ago
CE
Life Safety Officer (EMT) - Full Time (Horseshoe LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
Added 1 hour ago
CE
Security Officer - Full Time (Horseshoe LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
Added 1 hour ago
CE
Dining Area Attendant-Full Time,Seven Stars Lounge (Harrah's Atlantic City)
Caesars Entertainment
Atlantic City, NJ
- $22.55 USD / hour
- Full-time
NJ CER LICENSE REQUIRED
Added 1 hour ago
CE
Security Officer - Full Time (Planet Hollywood LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
Added 1 hour ago
CE
Attendant Pool- Part Time, Day Pool (Harrah’s Atlantic City)
Caesars Entertainment
Atlantic City, NJ
- $15.92 USD / hour
- Part-time
Added 1 hour ago
CE
Life Safety Officer - Full Time (Planet Hollywood LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Added 1 hour ago
CE
Security Officer - Full Time (Caesars Palace LV)
Caesars Entertainment
Las Vegas, NV
- Full-time
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
Added 2 hours ago
Slot Shift Supervisor
Caesars Entertainment
Pompano Beach, FL
Added 2 hours ago
Analyst I, Labor Analytics - Corporate (Las Vegas)
Caesars Entertainment
Las Vegas, NV
Added 2 hours ago
LEAD COUNT ROOM ATTENDANT
Caesars Entertainment
Shelbyville, IN
Must possess the ability to operate computer and software programs
Added 2 hours ago
Restaurant Assistant General Manager-Peter Luger Steakhouse (Caesars Palace LV)
Caesars Entertainment
Las Vegas, NV

Caesars Entertainment

Client Experience Manager

Las Vegas, NV, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

The Client Experience Manager - Caesars Entertainment will have responsibility for supporting the Meeting and Convention Sales team in achieving the company’s financial goals through customer engagement and client experiences. This will include the management of customers while they are in Las Vegas for site inspections, industry and customer events and/or on-site for their meeting or convention.

Conduct site inspections for assigned properties or team members including initial communication and planning call with sales person, details associated with ground transportation, hotel accommodations/upgrades, customized amenities, restaurant and show reservations and any other details that would support a competitively differentiated experience for the customer(s) to help win the business. Document all aspects of the customer’s experience in Salesforce including feedback and follow up steps for the respective salesperson.
Create opportunities to build stronger relationships with meeting customers by entertaining them when they are in Las Vegas on business and not necessarily tied to a site inspection. Opportunities may include hosting guests at a meal or show.
Work in conjunction with Meeting Operations to attend pre-cons, plan daily meet and greets and entertainment of customers while on-site for their programs to ensure customer expectations are exceeded in order to secure the next opportunity. Communicate feedback and follow up to the salesperson in a timely manner.
Assist in development and execution of key customer and industry events as assigned to take place in Las Vegas, such as IMEX, CVENT Connect and more.
Effectively communicate property, competitive market and destination updates to the In-Market, Enterprise Sales and Key Accounts teams to drive knowledge for those representing and selling Las Vegas to meeting customers. This includes updating all resources to ensure they are easily accessible by the teams.
Build strong relationships with meeting operations in order to further build knowledge of property details and deliver-on customer commitments.
Utilize the CRM (Salesforce) to document all aspects of communication with the customers, including site-inspection plans, feedback and follow up steps from on-site experiences, preferences and more.
Ensure expense reports are completed and submitted by specific due dates.
Excellent oral, written, verbal communication, interpersonal, and presentation skills required.
BA/BS degree preferred but not required.
2+ years of prior Hotel Meeting Sales Experience preferred.
Neat and professional appearance.

ADDITIONAL REQUIREMENTS

Ability to act quickly and exercise good judgment under pressure/conflict situations.
High volume, fast paced, frequent interruptions.
Must be enthusiastic and efficient and work well with co-workers and management.
Must be able to have flexible working hours, and available on weekends and holidays.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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