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Added 5 days ago
Product Grading Associate
BuyWander
Spokane Valley, WA
Must reside and work in the United States and be legally authorized to work in the U.S
Added 7 days ago
Data Scientist
BuyWander
Kent, WA
Must reside and work in the United States and be legally authorized to work in the U.S
Added 9 days ago
General Manager - Denver
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Denver, CO
Added 11 days ago
IT & Systems Manager
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West Valley City, UT
Added 12 days ago
Assistant General Manager
BuyWander
West Valley City, UT
Added 12 days ago
B
Production Team Member
BuyWander
Portland, OR
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 12 days ago
B
Order Fulfillment Supervisor
BuyWander
Portland, OR
- $23 to $27 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 14 days ago
Assistant General Manager
BuyWander
Denver, CO
Added 18 days ago
B
Store Team Member
BuyWander
Plymouth, MN
- $19 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 20 days ago
B
Store Team Member
BuyWander
West Sacramento, CA
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 25 days ago
B
Team Lead - Order Fulfillment
BuyWander
Addison, IL
- $19 to $22 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 25 days ago
B
Material Handler
BuyWander
Denver, CO
- $20 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Customer Service Associate
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Material Handler
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Product Grading Associate
BuyWander
Portland, OR
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Order Fulfillment Associate
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Product Handler - Stower
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Product Handler - Picker
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Product Handler - Picker
BuyWander
Spokane Valley, WA
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Team Lead - Picking
BuyWander
West Sacramento, CA
- $19 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
Team Lead - Order Fulfillment
BuyWander
Portland, OR
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Material Handler
BuyWander
Addison, IL
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Product Handler - Stower
BuyWander
Addison, IL
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Product Handler - Picker
BuyWander
Addison, IL
- $18 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S
Added 29 days ago
B
Product Grading Associate
BuyWander
Denver, CO
- $20 USD / hour
Must reside and work in the United States and be legally authorized to work in the U.S

BuyWander

Team Lead - Order Fulfillment

Addison, IL, United States

$19 to $22 USD / hour

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Job details

Pay: $19 to $22 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Description Team Lead – Order Fulfillment (Full Time)

Department: Order Fulfillment Reports To: Order Fulfillment Supervisor Location: Chicago (Addison), IL

Job Summary The Team Lead – Order Fulfillment is responsible for providing a welcoming environment and excellent service to all customers. This includes leading the Order Fulfillment team, checking in customers for curbside pickup appointments, utilizing various software systems to fulfill orders, accurately scanning out items, processing returns, answering customer questions, and ensuring a smooth and efficient customer experience.

Responsibilities

Customer Check-In:

Greet customers warmly upon arrival in the parking lot and check them in for their scheduled pickup appointments.
Confirm order details and provide any necessary information.

Order Fulfillment:

Use internal software systems to manage and fulfill customer orders.
Coordinate with warehouse staff to ensure timely order retrieval.

Item Scan-Out:

Verify order accuracy and ensure customers have all of their purchased items before leaving.

Customer Assistance:

Provide friendly and helpful assistance to customers, answering questions and addressing any concerns.
Resolve customer issues or direct them to the appropriate team members.

Returns Processing:

Process customer returns according to company policies and procedures.
Inspect returned items for damage and update inventory accordingly.

Requirements

Qualifications

High school diploma or equivalent.
Previous experience in a customer service, retail, or warehouse environment is preferred but not required.
Strong communication and leadership skills.
Excellent customer service skills and professional communication.
Comfortable using computers and various software programs.
Strong attention to detail and accuracy.
Problem-solving skills to handle customer inquiries and return issues.
Ability to follow instructions, work independently, and communicate effectively with supervisors and team members.

Physical Requirements This role involves sustained physical activity throughout the shift. The following are bona fide requirements of the position:

Ability to stand and walk for extended periods throughout the shift.
Ability to lift, carry, and move up to 50 pounds repeatedly throughout the day.
Ability to bend, stoop, and reach overhead frequently.
Ability to work at a fast pace in a goal-driven environment.
Position requires seeing, hearing, use of hands and fingers, sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities.
Must be able to communicate with others including talking, hearing, and listening and exchanging communication.
This position requires working both indoors and outdoors as business needs require. Employees may be exposed to a variety of weather and environmental conditions, including heat, cold, rain, wind, snow, humidity, and varying temperatures. Employees are expected to work safely in these conditions while following all company safety policies, using appropriate protective equipment, and taking reasonable precautions to prevent heat or cold related illness.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must reside and work in the United States and be legally authorized to work in the U.S. without current or future employer sponsorship.

Schedule and Wage

Monday - Friday
$19 - 22 / Hour
Paid Vacation, Sick & Holidays
Health, Dental & Vision
401K

Interested candidates should submit their resume to Audrey@BuyWander.com

BuyWander is an Equal Opportunity Employer. We make employment decisions based on qualifications, skills, merit, and business needs. We believe a range of skills, perspectives, and experiences strengthens our team and supports better outcomes for our employees and customers.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Order picking
Customer experience
Customer service
Communication skills
Leadership
Attention to detail
Problem solving
Work independently

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