Maintenance Technician I
Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value.
Boyd Community Management LLC, a member of The Boyd Companies, Inc., is seeking an experienced Maintenance Technician to join our growing apartment maintenance team.
As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.
Position Summary
The Maintenance Technician I performs basic maintenance, repair, and preventative maintenance tasks throughout the apartment community. This entry-level position works under the direction of senior maintenance staff and the Property Manager and is responsible for providing excellent service to residents while maintaining the property's physical condition and curb appeal.
Key Responsibilities
Responsibilities include, but are not limited to:
- Complete maintenance service requests in a timely and professional manner, with a goal of completing work orders within 24 hours, whenever possible.
- Perform basic repairs related to plumbing, electrical, HVAC, appliances, carpentry, and painting.
- Participate in the emergency on-call rotation and respond to after-hours maintenance emergencies as required.
- Ensure compliance with company safety standards, OSHA regulations, local codes and Fair Housing laws.
- Perform preventative maintenance tasks throughout the community while identifying repair needs and potential safety hazards, and assist with inspections of buildings, equipment and amenities.
- Participate in preparing vacant apartment homes for occupancy in accordance with company quality standards.
- Maintain the cleanliness, organization, and safety of the maintenance shop, storage areas, equipment, and tools, to include inventory of supplies.
- Assist with maintaining community grounds, common areas and pool maintenance.
- Assist with seasonal property needs, including storm preparation, snow removal, and other weather-related responsibilities that may include weekends or after hours if needed.
- Provide courteous, professional, and responsive customer service to residents, prospects, vendors, coworkers, and visitors.
- Report safety concerns, property damage, or unusual conditions promptly to management.
- Perform additional duties and special projects as assigned.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Qualifications/Education & Experience
Required
- Valid driver's license with an acceptable driving record.
- Ability to safely operate hand tools, power tools, and maintenance equipment.
- Strong problem-solving skills, work ethics and willingness to learn.
- Ability to prioritize multiple tasks while maintaining quality workmanship.
- Excellent customer service and communication skills.
- Ability to follow instructions and work as part of a team or work independently.
Preferred qualifications to have
- Certified Pool Operator (CPO) certification.
- EPA/HVAC Certification
- Experience in multifamily housing maintenance, construction or related experience.
- Working knowledge of plumbing, electrical, HVAC, carpentry, drywall, painting, and appliance repair.
- Experience with navigating AppFolio, or similar Property Management Software.
Job Details
- Position Type: Full Time
- Work Schedule: 8:00 AM – 5:00 PM. Rotating on-call shifts as required, Seasonal property needs may require weekends.
- Travel: N/A
- Pay Scale: $18.00 – $21.00 per hour
Physical Requirements & Work Environment
This position requires frequent physical activity, including:
- Standing and walking for extended periods.
- Ability to lift and carry up to 50 pounds with or without reasonable accommodation.
- Bending, kneeling, crouching, climbing ladders and stairs, and working on rooftops.
- Lifting, carrying, pushing, and pulling heavy materials, equipment, and appliances.
- Operating hand tools, power tools, and small motorized equipment.
- Wearing required personal protective equipment, including safety glasses, gloves, masks, and other safety gear.
This position regularly works outdoors and is exposed to varying weather conditions, including heat, cold, rain, humidity, and snow. Employees may also be exposed to chemicals, electrical systems, machinery, tools, and moderate noise levels while performing maintenance duties. Safe work practices and proper use of personal protective equipment are required at all times.
Benefits & Perks
As part of The Boyd Companies, Inc., a 100% employee-owned company, team members benefit from being part of an organization where every employee has a stake in the company’s future. We offer a competitive compensation and benefits package, opportunities for professional growth, and the chance to contribute to building high-quality communities throughout the region. We believe in supporting our team’s well-being both on and off the job.
Here is what we offer:
- Medical and Dental Coverage: Comprehensive medical and dental plans available with unique tenure-based program providing up to 100% Company-paid employee coverage after 2 years of service and 100% family coverage after 5 years of service.
- Healthcare Spending Accounts: Employer-funded Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA) options to help employees manage eligible healthcare expenses.
- Life Insurance: Company-paid basic life insurance, with additional voluntary life and AD&D coverage available.
- Additional Insurance Options: Vision, short-term disability, long-term disability, and other supplemental coverage options available.
- Wellness & Employee Support: Employee Assistance Program (EAP), Flexible Spending Accounts (FSAs), pet insurance discounts, and rental discounts at participating properties.
- PTO: 15 days Paid Time Off annually, accrual starting from hire date.
- Holidays: 8 Paid Holidays plus 1 Flex Holiday.
- Summer Fridays: Alternating Fridays off from Memorial Day through Labor Day.
- Volunteer Time Off: 1 paid Volunteer Day (up to 8 hours of leave) to support charitable, governmental or similar organizations that benefit the community.
- Professional Development: Reimbursement opportunities for certifications, continuing education, and tuition expenses.
- On-Call Bonus: A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
- Retirement Savings: 401(k) plan with a 100% company match on employee contributions up to 4%.
- Employee Stock Ownership Plan (ESOP): A long-term retirement benefit that allows employees to share in the company's success. Eligible employees receive annual contributions based on company stock value, which are held in trust and paid out upon retirement or separation, subject to plan terms.
This job description is intended to outline the primary responsibilities and qualifications for this role. Duties may evolve as business needs change.
The Boyd Companies, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.