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Job Type
Full-time
Description
Under the general supervision of the Project Manager, the Sales Administrator role is responsible for all Customer and Order support for the company. Enter customer purchase orders, prepare reports, and maintain schedules. Respond to customer inquiries in a timely and professional manner while coordinating with internal departments to meet customer timelines.
Requirements
Key Responsibilities
- Order & Invoice Processing: Receive, verify, and process purchase orders, and track transactions.
- Customer Support: Answer phone and email inquiries, provide basic product or pricing information, and resolve customer complaints or delivery questions.
- Data & CRM Management: Maintain and update customer files, contact details, and sales pipelines in software like CRM systems.
- Reporting: Compile reports for upper management to track sales performance.
- Cross-Department Coordination: Liaise with logistics, warehousing, and finance teams to track inventory levels, coordinate deliveries, and verify payments.
- Sales Support: Assist sales with proposals, vendor forms, documentation. and status of inquiries.
Qualifications & Requirements
- Education: High school diploma or GED required; an associate’s or bachelor’s degree in business administration or a related field is preferred.
- Experience: Previous experience in sales administration, customer service, or a general office/clerical role.
- Technical Skills: Proficiency in Microsoft Office (Outlook, Excel, Word) and CRM platforms
- Soft Skills: Strong organizational skills, attention to detail, clear written and verbal communication, and patience in customer interactions.
EEOC Policy It is the policy of Bohn and Dawson, Incorporated, not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran, or any other protected status.