Now Hiring: Human Resources Director
White Mountain Apache Behavioral Health Services, Inc. (ABHS)
Employment Type: Full-Time, Exempt Reports To: Chief Operating Officer and Chief Executive Officer
Position Summary
White Mountain Apache Behavioral Health Services, Inc. (ABHS) is seeking an experienced and strategic Human Resources Director to provide executive-level leadership and oversight of the organization's Human Resources functions.
Reporting to the Chief Operating Officer and Chief Executive Officer, the Human Resources Director serves as a key advisor to executive leadership on workforce strategy, employee relations, organizational development, compensation and benefits, performance management, recruitment and retention, HR policy, and employment-related compliance.
The Director is responsible for developing and overseeing Human Resources programs, systems, policies, and practices that support ABHS's mission, workforce needs, and long-term organizational goals. This position ensures HR operations are effective, consistent, compliant, and responsive to the unique needs of a Tribal behavioral healthcare organization.
Key Responsibilities
Strategic HR Leadership & Workforce Planning
• Provide strategic leadership and direction for all Human Resources functions, including workforce planning, recruitment, retention, compensation, benefits, employee relations, performance management, training, HRIS, and policy administration.
• Serve as a strategic advisor to executive leadership regarding workforce matters, organizational effectiveness, staffing needs, employee relations, and HR risks.
• Develop and implement short- and long-term HR strategies aligned with ABHS's mission, strategic priorities, and operational needs.
• Lead workforce planning initiatives, including staffing assessments, succession planning, workforce capacity, recruitment challenges, and critical position needs.
• Participate in organizational strategic planning and executive-level decision-making.
Employee Relations, Policies & Compliance
• Provide leadership and guidance on employee relations, workplace complaints, investigations, corrective action, performance concerns, and conflict resolution.
• Oversee the development, implementation, interpretation, and consistent administration of HR policies and procedures.
• Ensure HR practices comply with applicable Tribal and federal employment requirements, including Indian Preference requirements.
• Coordinate with legal counsel and regulatory or governmental agencies as appropriate.
• Promote a respectful, accountable, professional, and culturally responsive workplace consistent with ABHS's mission and values.
Recruitment, Compensation & Benefits
• Oversee recruitment, selection, onboarding, orientation, and offboarding processes.
• Direct compensation and classification practices, including salary structures, position classifications, internal equity, market competitiveness, and compensation recommendations.
• Provide strategic oversight of employee benefit programs, collaborating with Finance, brokers, benefit providers, and other partners.
• Partner with Finance regarding personnel budgets, workforce projections, compensation costs, and benefit expenses.
• Develop relationships with educational institutions, Indian Health Service, professional organizations, licensing entities, and other workforce partners.
Performance Management & Organizational Development
• Lead the organization's performance management program, including employee evaluations, performance expectations, supervisor accountability, and employee development.
• Develop and oversee organizational training and professional development strategies, including leadership development, supervisory training, and continuing education.
• Partner with department leaders to improve employee engagement, organizational culture, communication, retention, and leadership effectiveness.
• Establish systems to monitor and document employee licenses, credentials, certifications, background requirements, and required training.
HR Operations, Technology & Team Leadership
• Provide direct leadership and supervision to Human Resources staff, including setting priorities, assigning responsibilities, developing staff capabilities, and evaluating performance.
• Oversee HR information systems and records management to ensure data integrity, confidentiality, regulatory compliance, and appropriate access.
• Develop and monitor HR metrics related to staffing, vacancies, turnover, retention, recruitment, compensation, workforce demographics, and employee relations.
• Evaluate workforce trends and HR performance data to identify opportunities for organizational improvement.
• Maintain awareness of emerging HR practices, employment requirements, and developments affecting Tribal and behavioral healthcare organizations.
• Perform other duties as assigned by the Chief Operating Officer and Chief Executive Officer.
Minimum Qualifications
Education & Experience
• Bachelor's degree in Human Resources Management, Business Administration, Organizational Leadership, Public Administration, or a related field. An equivalent combination of relevant education and progressively responsible HR experience may be considered.
• Minimum of seven (7) years of progressively responsible Human Resources experience, including at least three (3) years in an HR leadership, management, or supervisory role.
• Demonstrated experience across multiple HR disciplines, including employee relations, recruitment and retention, compensation, benefits, performance management, workforce planning, HR policy, and employment compliance.
• Experience advising executive leadership and managers on complex and sensitive employee relations and workforce matters.
• Experience developing, implementing, interpreting, and administering HR policies, programs, procedures, and systems.
Required Knowledge, Skills & Abilities
• Demonstrated knowledge of applicable Tribal and federal employment laws, regulations, and practices, including Indian Preference requirements.
• Experience with HRIS and HR technology, including workforce reporting, data integrity, confidentiality, and data-driven decision-making.
• Strong leadership, professional judgment, critical thinking, problem-solving, communication, and interpersonal skills.
• Ability to appropriately handle sensitive and confidential employee and organizational information.
• Ability to develop and implement short- and long-term HR strategies aligned with organizational goals.
• Ability to work collaboratively and effectively within a rural, multicultural, and Tribal organizational environment.
• Must meet applicable background, fingerprinting, driving, and other employment requirements established by ABHS.
Preferred Qualifications
• Experience working within a Tribal government, Tribal organization, healthcare organization, behavioral healthcare environment, or similarly regulated organization.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, THRP, or equivalent.
• Knowledge of White Mountain Apache culture and/or ability to speak the Apache language.
Physical Requirements
The physical requirements described below are representative of those necessary to perform the essential functions of the position.
• Constant standing.
• Frequent walking, repetitive hand use, bending, squatting, climbing, kneeling, and twisting of the neck and waist.
• Frequent grasping, fine manipulation, pushing, pulling, and reaching above and below shoulder level.
• Ability to lift objects weighing up to 25 pounds from below the waist to a height of three feet.
Indian Preference
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Sections 472 and 473).
Job descriptions are used primarily to assist in the identification of the core duties and responsibilities of a position and to be used in determining the level of compensation for the position. Other duties and responsibilities may be added or removed at the discretion of the company.
Final candidates may be required to successfully complete and pass a background check prior to a job offer being presented for review.