Blue Lake Casino
POSITION DESCRIPTION
MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY
Job Title: Security Supervisor Department: Security Reports To: Security Manager FLSA Status: Exempt Prepared By: Security Manager Prepared Date: May 11, 2026 Approved By: President - DOO Approved Date: May 11, 2026
JOB SUMMARY
Supervises and coordinates shift activities of the Blue Lake Casino’s Security Department. Conducts criminal and Worker’s Compensation investigations, and patrols casino and casino grounds to maintain order, enforce regulations, ensure observance of applicable laws, and provide customer service by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversees duties of security officers on assigned shift, observes officers in the performance of their duties to evaluate efficiency and to detect and correct inefficient work practices.
- Demonstrates and explains methods of guarding the assets of the casino, providing excellent customer service, and techniques ensuring the safety of the guests and employees.
- Conducts investigations of reports of criminal offenses, suspicious activity, employee and guest injuries.
- Prepares detailed reports concerning matters investigated.
- Contacts guests of casino to promote customer service.
- Prepares written evaluations of officers as assigned.
- Analyzes security needs.
- Searches installation for explosive devices.
- Performs routine security duties including all responsibilities of other members of the team.
- Other duties may be assigned.
Promotes the following within the department and among all Employees
- Creates an atmosphere of FUN for all casino guests
- Encourages mutual respect, dignity and integrity with all Employees, by setting positive examples at all times.
- Maintains a professional departmental, company and community reputation.
Blue Lake Casino requires Employees, on a continual basis…
- To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
- To maintain a professional departmental, company and community reputation.
- To enforce performance standards, policies and procedures as they relate to the department.
- To maintain a consistent, regular attendance record.
SUPERVISORY RESPONSIBILITIES
Directly supervises five to twenty employees in the Security Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and/or experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
- Must possess a Blue Lake Gaming License.
- Must possess valid California Drivers License.
- Must complete basic first aid and CPR class provided by Company.
- Must attend provided classes on report writing, verbal judo & defensive tactics.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to walk. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
