Overview
Blaze Heating, Cooling, Electrical & Plumbing - Triangle is seeking a highly organized and detail-oriented Permit Coordinator to support our growing HVAC, Plumbing, Electrical, Generator, and Drain operations. This position serves a critical role in ensuring permits are obtained accurately and timely, inspections are scheduled and completed, and projects move smoothly from sale to completion.
This is an excellent opportunity for an entry-to-mid-level administrative professional looking to build a long-term career in the home services industry. Candidates with scheduling, dispatching, customer service, construction administration, or permitting experience are encouraged to apply.
Experience with ServiceTitan and dispatching is preferred but not required.
Compensation ($20-26/hr)
- Competitive hourly pay based on experience
- Performance-based incentive opportunities
- Full-time position
Benefits
Competitive Benefits Package
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) with Company Match
- Employee Assistance Program (EAP)
Paid Time Off
- Paid Holidays
- Paid Vacation and PTO
Career Growth
- Ongoing training and development
- Opportunities for advancement within a growing organization
- Exposure to HVAC, Plumbing, Electrical, and Generator operations
Position Summary
The Permit Coordinator is responsible for obtaining permits, scheduling inspections, maintaining permit records, and communicating with municipalities and utility providers. This role works closely with Operations Managers, Install Managers, Customer Service Representatives, and field technicians to ensure projects remain compliant and on schedule.
The ideal candidate is organized, proactive, customer-focused, and capable of managing multiple priorities in a fast-paced environment.
Essential Duties and Responsibilities
Permit Administration
- Obtain permits from local municipalities and regulatory agencies.
- Submit permit applications and supporting documentation accurately and timely.
- Track permit approval status and proactively follow up when necessary.
- Schedule required inspections with municipalities and utility providers.
- Coordinate permit revisions and corrections when required.
- Maintain accurate permit records and documentation.
- Ensure all permit-related information is entered and maintained within company software systems.
- Monitor permit timelines and communicate project updates to management and field teams.
- Assist with project closeout documentation and final permit approvals.
- Maintain compliance with local permitting requirements and regulations.
Administrative Support
- Communicate with customers regarding permit and inspection schedules.
- Provide administrative support to Operations and Installation teams.
- Maintain organized electronic and physical files.
- Assist with reporting and data entry as needed.
- Coordinate with utility companies regarding electrical disconnects and reconnects when applicable.
Preferred Additional Responsibilities
Candidates with experience in these areas may provide additional support:
- Assisting with scheduling technicians and installers.
- Supporting dispatch operations during high-volume periods.
- Managing technician calendars and inspection scheduling.
- Utilizing ServiceTitan to update job information, schedules, and customer records.
Required Qualifications
- High School Diploma or GED.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Ability to prioritize competing tasks and deadlines.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Professional demeanor when communicating with customers, municipalities, and coworkers.
Preferred Qualifications
While not required, the following experience is highly desirable:
- Previous permit coordination experience.
- Experience in HVAC, Plumbing, Electrical, Construction, Roofing, or Home Services industries.
- Experience scheduling inspections with municipalities.
- Dispatching or scheduling experience.
- Experience using ServiceTitan.
- Familiarity with Wake County and surrounding municipal permit processes.
- Experience coordinating utility disconnects and reconnects.
- Knowledge of residential construction terminology and project workflows.
Success Factors
A successful Permit Coordinator at Blaze will be:
- Highly organized and detail-oriented.
- Dependable and accountable.
- Comfortable working in a fast-paced environment.
- Able to manage multiple projects simultaneously.
- Customer-service focused.
- A strong communicator.
- Willing to learn and grow within the organization.
- Proactive in identifying and resolving issues before they impact customers or operations.
Work Environment
This position is primarily office-based and involves frequent communication with customers, technicians, municipal offices, inspectors, and management personnel. Employees should be comfortable working in a fast-paced environment where priorities may change throughout the day.
Why Blaze?
At Blaze Heating, Cooling, Electrical & Plumbing - Triangle, we believe our people are the foundation of our success. We are committed to providing a positive workplace, opportunities for career growth, and the resources needed to help our team members succeed. If you are organized, motivated, and interested in building a career with a growing home services company, we encourage you to apply today.
Posted Min Pay Rate USD $20.00/Hr. Posted Max Pay Rate USD $26.00/Hr.