Cloudflare Engineer
Location:
Remote or Hybrid options in NYC/New Jersey Department: Engineering Division: Delivery Reports To: CTO / VP Engineering Leadership Job Status: Full-Time
The Opportunity
BlackHawk Data is seeking an experienced Cloudflare Engineer with strong hands-on expertise across the Cloudflare platform to support the design, implementation, optimization, and ongoing support of Cloudflare solutions for our customers. BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country. Here, you won’t just do a job - you’ll build a career that matters. Our culture thrives on curiosity, collaboration, and grit.
We invest in our people, challenge them to grow, and celebrate wins together. If you are driven to learn, take ownership, and make an impact, BlackHawk Data is where you belong. The primary focus of this role is Cloudflare. We are looking for someone who has strong technical knowledge and hands-on experience working with Cloudflare networking, security, application delivery, and Zero Trust technologies.
Beyond Cloudflare, the ideal candidate will bring broader technical experience across cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP), as well as systems, networking, automation, scripting, or coding.
Make an impact. Build what matters. Grow with us.
Position Overview
The Cloudflare Engineer will serve as a technical resource for the implementation, configuration, troubleshooting, and optimization of Cloudflare solutions across customer environments.
This individual will work closely with customers, engineering, architecture, operations, and other technical teams to understand requirements, implement solutions, troubleshoot complex issues, and ensure Cloudflare technologies are effectively integrated into customers’ broader network, cloud, security, and systems environments. The ideal candidate is a Cloudflare specialist first, but also has the technical breadth to understand how Cloudflare interacts with the broader technology stack.
Key Responsibilities
Cloudflare Engineering & Implementation
- Design, configure, deploy, manage, and troubleshoot Cloudflare solutions across customer environments
- Serve as a technical resource and subject matter expert for Cloudflare technologies
- Implement and support Cloudflare networking, security, application delivery, and Zero Trust solutions
- Configure and manage Cloudflare DNS, CDN, Web Application Firewall (WAF), DDoS Protection, SSL/TLS, Load Balancing, and related services
- Implement and support Cloudflare Zero Trust technologies, including Access, Gateway, Tunnel, and Cloudflare One/SASE solutions
- Assist with onboarding and migration of applications, domains, networks, and services to the Cloudflare platform
- Review existing Cloudflare environments and recommend improvements related to security, performance, availability, and architecture
- Maintain awareness of new Cloudflare products, capabilities, features, and best practices
Troubleshooting & Technical Support
- Troubleshoot complex issues involving DNS, HTTP/HTTPS, network connectivity, security policies, traffic routing, application performance, and Cloudflare services
- Investigate technical incidents and identify root causes and appropriate resolutions
- Work across networking, cloud, security, and systems technologies to resolve issues that extend beyond the Cloudflare platform
- Support escalations and work directly with customers and technology partners when necessary
- Provide technical guidance and recommendations to internal teams and customers
Customer & Team Collaboration
- Work directly with customers to understand technical requirements and translate them into effective solutions
- Collaborate with engineering, operations, security, architecture, project management, and other internal teams
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders
- Participate in technical planning, implementation, testing, and customer handoff activities
- Create and maintain technical documentation, diagrams, configurations, implementation plans, and troubleshooting procedures
Automation & Continuous Improvement
- Identify opportunities to automate repetitive Cloudflare deployment, configuration, and operational tasks
- Utilize APIs, scripting, or infrastructure-as-code tools where appropriate
- Develop or improve technical processes, documentation, and deployment standards
- Continuously evaluate customer environments for opportunities to improve performance, security, reliability, and operational efficiency
Qualifications
Experience & Education
- Strong hands-on experience implementing, administering, and troubleshooting Cloudflare technologies in production environments
- Demonstrated experience working across multiple Cloudflare products and services
- Experience supporting enterprise networking, cybersecurity, cloud, or infrastructure environments
- Experience working directly with customers and supporting complex technical implementations
- MSP, VAR, professional services, or consulting experience is a strong plus
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field is desirable but not required
- Relevant Cloudflare certifications or technical training are a plus
Professional & Technical Skills
- Strong hands-on knowledge of Cloudflare technologies, including several of the following:
- Cloudflare DNS
- CDN and application performance
- Web Application Firewall (WAF)
- DDoS Protection
- SSL/TLS
- Load Balancing
- Cloudflare Zero Trust
- Cloudflare Access
- Cloudflare Gateway
- Cloudflare Tunnel
- Cloudflare One / SASE
- Strong understanding of networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, routing, firewalls, VPNs, proxies, and network security
- Strong understanding of cybersecurity concepts, including Zero Trust, web security, secure access, threat protection, and security policies
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to independently investigate complex technical issues and drive them through resolution
- Strong written and verbal communication skills
- Comfortable working directly with customers and communicating with both technical and non-technical stakeholders
Additional / Nice-to-Have Skills
- Experience with one or more major public cloud platforms, including:
- Amazon Web Services (AWS)
- Microsoft Azure
- Google Cloud Platform (GCP)
- Experience supporting hybrid-cloud or multi-cloud environments
- Windows and/or Linux systems administration experience
- Experience with virtualization, containers, Kubernetes, or related infrastructure technologies
- Experience with infrastructure-as-code and automation tools such as Terraform or Ansible
- Scripting or programming experience using Python, PowerShell, Bash, JavaScript, or similar technologies
- Experience working with APIs and automating Cloudflare configurations or deployments
- Familiarity with Git, CI/CD pipelines, DevOps practices, and version control
- Broader networking and cybersecurity experience with technologies such as Cisco, Fortinet, Palo Alto Networks, or similar platforms
- AWS, Microsoft Azure, Google Cloud, networking, or cybersecurity certifications are a plus
What Success Looks Like Within your first 90 days, you’re becoming a trusted technical resource for Cloudflare-related projects and customer needs. You are independently handling Cloudflare configurations, implementations, troubleshooting, and technical support while developing a strong understanding of our customer environments. Customers and internal teams know they can rely on you to take ownership of Cloudflare-related technical challenges, troubleshoot issues through resolution, and provide knowledgeable recommendations. Over time, you’ll also leverage your broader experience across cloud, systems, networking, security, automation, and development to help customers maximize the value of Cloudflare within their overall technology environment. Work Environment & Location
- New York/New Jersey-based or Remote
- May require onsite customer visits for implementations, troubleshooting, or technical meetings if you are local.
- Supports commercial and public sector customer environments
- Works closely with internal engineering, architecture, operations, project management, and customer teams
Benefits
At BlackHawk Data, we provide a comprehensive benefits package to support your well-being in and out of work. This includes:
- Medical, dental, and vision plans
- 401(k) with company match
- 15 days of PTO in your first year
- Paid company holidays
- Hybrid work options based on role and business requirements
Why Join Us You’ll be part of a team delivering modern networking, cloud, cybersecurity, and technology solutions to organizations across commercial and public sector environments. We value people who take initiative, own their work, continuously expand their technical knowledge, and can be trusted to take complex technical challenges from investigation through resolution.
For this role in particular, we’re looking for someone who can bring deep Cloudflare expertise while also contributing broader knowledge across cloud, networking, security, systems, automation, and emerging technologies.