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Added 3 hours ago
RECEPTIONIST
Big Bend Cares
Tallahassee, FL
Added 3 hours ago
Accountant
Big Bend Cares
Tallahassee, FL

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Big Bend Cares

RECEPTIONIST

Tallahassee, FL, United States

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Job details

Posting language: English

Original job description

• •

Care Point Health & Wellness is seeking a caring and compassionate Front Desk Receptionist. The Receptionist serves patients by greeting and assisting, scheduling appointments, collecting payment, maintaining records and account, billing and entering charges. Duties and Responsibilities:
Welcomes and greets patients and visitors, in person or on the telephone; answering or referring to inquiries.
Efficiently using a multi-line telephone
Collecting information from patients; intake forms, demographics, insurance, photo identification and medical records release forms.
Efficient use of all office technology, to include; Allscripts, Phreesia, credit card system, Eaglesoft, Athena and Follow My Health
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Verifies eligibility of patients by Allscripts, Phreesia, website or calling insurance companies.
Collects payments due by patients, co-pays, deductibles, co-insurance and other balances.
Audit provider progress notes for correct billing and documentation.
Provide required AR reporting to supervisor and finance department.
Work with batch reports (open and close).
Handle cash and balance cash receipts at the end of day.
Handles outgoing referrals working from the Allscripts referral queue and any orders per provider, based on patient’s insurance.
Contributes to team effort by accomplishing related results as needed.
Check out patients following orders of provider.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Other duties as assigned.

Qualifications:

High School Diploma
A minimal of two (2) years of experience in medical office setting, desired.

EOE/ADA

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RECEPTIONIST

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