Description We seek a motivated, energetic and organized candidate with a positive attitude and a big smile, to be trained as Slip Leasing Sales Agent for our marina on Lake Lanier. This position includes customer interaction & leasing, administrative & light Accounting.
The Customer Service duties include interaction with boaters to market and rent Slips, negotiate and complete contracts, explain marina policy to customers, accept payments, explain account balances, and direct inquiries to the appropriate department.
Accounting & Administrative functions include Accounts Receivables, Accounts Payable, billing, and various utilization of our computer system to include customer setup, scheduling boat launch/retrieval, data input and special projects as required. Extensive training is provided, including our software system. Should be familiar with office-type PC software such as Word, Outlook and Excel. Microsoft Teams experience is a plus. Property Management experience is helpful, including such industries as self-storage, apartment/condo, campground or hotel.
A high school diploma or GED and the ability to communicate effectively with customers and employees are a must, along with good math skills and the knack for learning and following detailed procedures.
Priority will be given to those candidates with some sales experience.
This is a year-round position 5 days/week, 9am to 5-6pm WITH ONE WEEKEND DAY REQUIRED. Typical workweek is Sunday - Thursday, with Friday & Saturday off, OR Tuesday - Saturday with Sunday & Monday off. We seek a strong candidate for long-term employment and will compensate appropriately.
Company Overview Best In Boating is hiring to join our team!
Port Royale Marina (est. 2006) - Port Royale Marina is our flagship location on Lake Lanier. Offering premier boating, rentals, and full-service amenities that create an unbeatable on-the-water experience.
LEASING RESPONSIBILITIES:
Customer Service:
- Assist boaters with slip inquiries, marketing, and leasing opportunities.
- Negotiate, prepare, and complete slip lease agreements accurately and professionally
- Provide clear explanations of marina policies, lease terms, and account details
- Accept, process, and post customer payments
- Address customer questions regarding account balances, billing, and services
- Deliver friendly, knowledgeable service to build positive relationships with marina customers
- Direct customer inquiries or concerns to the appropriate department when needed
Accounting & Administrative Support:
- Maintain accurate customer records, contracts, and lease documentation
- Utilize the marina computer system for customer setup, data entry, scheduling boat launches and retrievals, and reporting
- Support special projects and administrative tasks as assigned
- Ensure accuracy, organization, and confidentiality of financial and customer information
REQUIREMENTS:
- Must pass a background check.
- Proficiency in Microsoft Office and CRM software.
- Must be authorized to work in the United States and provide proper documentation.
- 9 AM to 5 PM with one weekend day either Saturday or Sunday required, 5-day work week.
- At least 2 years of customer service experience preferred.
BENEFITS:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term disability
- Flexible spending account
- Paid time off
Required Skills:
- Attention to Detail
- Teamwork
- Communication
- Organizational Skills
- Positive Attitude
- Work Ethic
- Time Management