As the Senior Director, Workforce Intelligence, you will lead Best Buy’s enterprise workforce intelligence and analytics capability. You will deliver actionable insights, predictive forecasting and decision support that help leaders optimize talent, organizational effectiveness, workforce investments and business outcomes. You will serve as a trusted advisor to executive HR leaders and cross-functional partners, translating complex workforce information into clear recommendations and measurable action.
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
- Lead the enterprise workforce intelligence function, translating business strategy into workforce insights, forecasts, capability requirements and executive recommendations.
- Establish the roadmap, standards and governance for trusted workforce data, metrics, analytics and responsible AI-enabled decision support.
- Deliver predictive and prescriptive analytics, scenario modeling, workforce segmentation and skills intelligence to identify risks, gaps and opportunities.
- Partner with HR and enterprise leaders to quantify workforce value, productivity, investment effectiveness and links to customer, operational and financial performance.
- Build organizational data literacy and drive adoption of workforce intelligence, new tools and evidence-based ways of working across the enterprise.
- Build and lead a world-class Workforce Intelligence team, developing talent and capabilities across workforce planning, data governance, advanced analytics and decision science.
Basic qualifications
- Bachelor’s degree or equivalent experience.
- 10+ years of experience in people analytics, workforce analytics, strategic workforce planning, business analytics, decision science, workforce strategy, HR transformation or a related discipline.
- Experience leading and developing teams and building or scaling analytics, workforce planning, or data-driven capabilities within a large, complex organization.
- Experience translating business strategy into workforce implications and using data and analytics to inform workforce and business decisions.
- Experience applying advanced analytical approaches, such as forecasting, scenario modeling, segmentation, or predictive analytics, to inform strategic decisions.
- Proven ability to move beyond reporting and dashboards to deliver recommendations, trade-offs, decisions, actions, and measurable business outcomes.
- Executive-level communication and consulting skills, including demonstrated ability to simplify complex analysis, present a clear point of view, and influence senior leaders.
Preferred qualifications
- Experience developing advanced workforce capabilities such as skills intelligence, skills-based workforce planning, workforce analytics products, or integrated workforce and business intelligence.
- Experience leading enterprise-wide workforce or analytics initiatives within a large, complex, matrixed organization.
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
