Archived listing. The details below describe a past opening.
Position Summary The Network Engineer is responsible for designing, implementing, securing, and maintaining enterprise network infrastructure to ensure optimal performance, availability, scalability, and compliance with organizational and regulatory requirements, including SOC 2 standards. This role supports network architecture, cybersecurity initiatives, data center operations, and back-office technology functions while serving as a key technical resource for infrastructure reliability and continuous improvement. The ideal candidate will possess strong technical expertise in network engineering, cybersecurity, data center environments, and end-user support, with the ability to design and maintain highly available, secure, and efficient network systems that support critical business operations. Essential Duties and Responsibilities Network Design & Infrastructure Support
- Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, firewalls, wireless networks, load balancers, and related technologies.
- Monitor network performance, availability, and capacity to ensure reliable and efficient operations.
- Troubleshoot and resolve network connectivity, latency, routing, switching, and performance-related issues.
- Collaborate with business and technology teams to design and implement network solutions aligned with operational requirements.
- Conduct network evaluations and performance assessments to identify opportunities for optimization and modernization.
- Develop and maintain network standards, architecture diagrams, and technical documentation.
- Participate in disaster recovery planning, business continuity initiatives, and network redundancy design.
- Stay current with emerging networking technologies, industry trends, and best practices.
Network Cybersecurity & Compliance
- Implement and maintain network security controls to safeguard company assets against cyber threats, unauthorized access, and data breaches.
- Configure and manage firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), network segmentation, and access controls.
- Conduct network vulnerability assessments, security audits, and remediation efforts.
- Monitor network traffic and security tools to identify suspicious activity and respond to security incidents.
- Partner with cybersecurity teams to strengthen the organization’s security posture and ensure adherence to security policies.
- Support SOC 2 compliance initiatives through documentation, monitoring, evidence collection, and control implementation.
- Assist in incident response, root-cause analysis, and corrective action planning.
- Maintain knowledge of evolving cybersecurity threats, vulnerabilities, and mitigation strategies.
Data Center Infrastructure Support
- Support data center operations, including server installations, network equipment deployment, patching, cabling, and hardware lifecycle management.
- Coordinate with colocation providers, vendors, and service partners to ensure reliable data center performance and compliance requirements are met.
- Troubleshoot and resolve data center infrastructure issues involving networking, power, cooling, and connectivity.
- Maintain accurate data center documentation, rack elevations, network diagrams, and asset inventories.
- Assist in planning and executing data center expansions, migrations, upgrades, and infrastructure projects.
- Ensure adherence to physical security, operational standards, and compliance requirements within data center environments.
Back Office & End-User Support
- Provide advanced technical support to office and operational personnel for network, hardware, software, and connectivity issues.
- Collaborate with internal stakeholders to resolve IT-related incidents and service requests in a timely manner.
- Assist with procurement, deployment, configuration, and management of network equipment and related technologies.
- Maintain inventories of network devices, software licenses, and technology assets.
- Develop, document, and update standard operating procedures, technical guides, and support documentation.
- Support technology projects and infrastructure improvements across administrative and operational departments.
Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Network Engineering, or a related technical discipline required.
- Equivalent combination of education, certifications, and relevant experience may be considered.
Certifications Preferred
One or more of the following certifications are highly preferred:
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Certified Information Systems Security Professional (CISSP)
- CompTIA Security+
- Palo Alto Networks Certifications
- Fortinet NSE Certifications
- VMware or cloud networking certifications
Experience
- 5+ years of experience in network engineering, administration, and infrastructure support.
- Experience designing, implementing, and supporting enterprise network environments.
- Experience supporting data center infrastructure and mission-critical systems.
- Experience with network security technologies and regulatory or compliance frameworks, including SOC 2.
- Experience in troubleshooting complex networking and connectivity issues.
Knowledge, Skills & Abilities
- Strong understanding of TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs, and network segmentation.
- Expertise in routing, switching, wireless networking, and firewall administration.
- Knowledge of cybersecurity principles, secure network architecture, and threat mitigation.
- Familiarity with SOC 2 controls, compliance processes, and audit requirements.
- Proficiency with network monitoring, performance management, and troubleshooting tools.
- Understanding of cloud networking environments, including AWS, Azure, and hybrid infrastructure.
- Strong analytical and problem-solving skills.
- Excellent organizational, communication, and documentation abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently while effectively collaborating with cross-functional teams.
Key Performance Indicators (KPIs)
- Network uptime and availability targets achieved.
- Mean Time to Resolution (MTTR) for network incidents.
- Successful completion of vulnerability remediation within established SLAs.
- Data center infrastructure reliability and performance metrics.
- SOC 2 compliance and audit readiness.
- Network project completion on time and within budget.
- Reduction of security incidents and network outages.
- End-user satisfaction and ticket resolution performance.
Work Environment & Conditions
- Primarily works in an office and data center environment.
- Requires occasional lifting of network and IT equipment up to 50 pounds.
- May require work after normal business hours, weekends, and holidays to support maintenance windows and critical incidents.
- Must be able to work in data center environments with elevated noise levels, temperature-controlled spaces, and raised flooring.
- Occasional travel may be required to remote facilities, vendor sites, or company locations.
- Participation in an on-call rotation may be required to provide after-hours infrastructure support.