Data Center IT Technician

Position Summary The IT Technician is responsible for the deployment, maintenance, support, and lifecycle management of network infrastructure and technology assets supporting Bitcoin mining operations, High-Performance Computing (HPC) services, and mission-critical data center environments. This role performs hands-on installation, testing, configuration, troubleshooting, and maintenance of network equipment including switches, firewalls, routers, servers, and associated infrastructure. The IT Technician ensures continuous network availability, maintains accurate asset inventories, supports miner onboarding activities, and assists with operational technology deployments across the data center environment. The ideal candidate is a highly motivated technology professional with strong networking knowledge, excellent troubleshooting skills, and the ability to work effectively in a fast-paced data center environment supporting critical infrastructure operations. Essential Duties and Responsibilities Network Infrastructure Deployment & Support

• Deploy, install, configure, and maintain network devices across data center facilities, including:
• Firewalls
• Network switches
• Routers
• Wireless infrastructure
• Telecommunications equipment
• Network appliances
• Support deployment of infrastructure serving:
• Bitcoin mining operations
• HPC environments
• Enterprise IT systems
• Data center operations
• Perform hardware installation, rack-and-stack activities, cable management, and connectivity testing.
• Verify network infrastructure is installed according to company standards and operational requirements.
• Coordinate with IT and Operations teams to support new deployments and infrastructure expansions.

Network Administration & Troubleshooting

• Perform basic network administration and configuration tasks for network switches and infrastructure devices.
• Monitor network equipment health, availability, and performance.
• Troubleshoot network connectivity issues and perform root-cause analysis.
• Escalate complex issues to Network Engineers or IT leadership as appropriate.
• Support firmware upgrades, software updates, and network maintenance activities.
• Assist with implementation of network change requests and change management procedures.
• Maintain uptime and reliability of network systems supporting mission-critical operations.

Asset Management & Lifecycle Administration

• Maintain accurate inventory records for network equipment and IT assets.
• Label, document, and track all deployed technology assets.
• Manage equipment lifecycle activities including:
• Deployment
• Relocation
• Repairs
• Upgrades
• Retirement
• Disposal
• Coordinate secure decommissioning and destruction of retired equipment in accordance with company policies.
• Verify asset records remain current and accurate within inventory management systems.

Bitcoin Mining Operations Support

• Support onboarding and deployment of new mining equipment.
• Maintain databases tracking miner inventory, operational status, and deployment locations.
• Verify miners are properly commissioned and connected to required network infrastructure.
• Monitor miner-related networking issues and coordinate resolution.
• Assist operations teams with troubleshooting and replacement activities.
• Maintain accurate records of miner states and operational readiness.

Data Center Operations Support

• Assist with daily technology operations within the data center environment.
• Perform routine equipment inspections and preventative maintenance activities.
• Monitor network hardware for faults, failures, or performance concerns.
• Support environmental monitoring systems and operational technology infrastructure.
• Participate in equipment audits and inventory verification activities.
• Support infrastructure reliability and business continuity objectives.

Documentation & Reporting

• Maintain records of:
• Installed equipment
• Configuration changes
• Network updates
• Asset movements
• Maintenance activities
• Update diagrams, inventory databases, and operational documentation.
• Document incidents, troubleshooting actions, and resolutions.
• Support change management documentation and approvals.
• Assist with operational reporting and compliance requirements.

Security & Compliance

• Follow company IT security policies and procedures.
• Support physical and logical security controls related to network devices and technology assets.
• Ensure network equipment is deployed according to approved security standards.
• Maintain compliance with data center access controls and operational procedures.
• Assist with audits, asset verification activities, and compliance reviews.

Required Qualifications Education

Required:

• Associate Degree in:
• Computer Information Systems
• Computer Science
• Information Technology
• Network Administration
• Related technical field

Preferred:

• Bachelor’s Degree in:
• Computer Information Systems
• Computer Science
• Information Technology
• Network Engineering
• Related field

Equivalent combinations of education and experience may be considered. Experience

• Minimum 1 year of experience in:
• Data Center Operations
• Network Administration
• IT Infrastructure Support
• Technical Operations
• Related technology fields
• Experience installing and maintaining networking equipment.
• Experience supporting mission-critical or infrastructure environments preferred.
• Experience in cryptocurrency mining, HPC, or enterprise network environments is a plus.

Knowledge, Skills, and Abilities Technical Knowledge

• Networking equipment installation and support.
• Layer 2 and Layer 3 networking fundamentals.
• Switch and firewall administration.
• TCP/IP networking concepts.
• Network troubleshooting methodologies.
• Structured cabling practices.
• Asset lifecycle management.
• Hardware deployment and maintenance.

Operating Systems & Tools

Familiarity with:

• Windows Operating Systems
• Linux Environments
• Network Monitoring Platforms
• Asset Management Systems
• Ticketing Systems
• Remote Management Tools

Professional Skills

• Strong troubleshooting and analytical abilities.
• Attention to detail and documentation accuracy.
• Ability to prioritize work and manage multiple tasks.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team environment.
• Strong customer service orientation.
• Adaptability and willingness to learn new technologies.

Preferred Certifications

• CompTIA Network+
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• CompTIA A+
• Juniper Certifications
• Other networking or infrastructure certifications

Core Competencies Technical Operations

• Network Deployment
• Network Administration
• Infrastructure Support
• Asset Management
• Hardware Troubleshooting

Data Center Operations

• Equipment Installation
• Miner Deployment
• Data Center Support
• Operational Reliability
• Preventative Maintenance

Professional Effectiveness

• Communication
• Documentation
• Organization
• Problem Solving
• Accountability

Team Collaboration

• Customer Service
• Cross-Functional Support
• Change Management
• Continuous Improvement
• Safety Awareness

Key Performance Indicators (KPIs) Network Performance

• Network device uptime and availability.
• Mean Time to Resolve (MTTR) network incidents.
• Number of successful network deployments completed.
• Infrastructure reliability metrics.

Asset Management

• Asset inventory accuracy rate.
• Timely asset onboarding and decommissioning.
• Asset audit compliance results.
• Equipment tracking accuracy.

Operational Support

• Miner onboarding completion timelines.
• Miner database accuracy.
• Change management compliance.
• Preventative maintenance completion rates.

Quality & Documentation

• Accuracy of configuration and asset records.
• Documentation completion rate.
• Compliance with operational procedures.
• Reduction in repeat incidents.

Customer & Stakeholder Support

• Internal customer satisfaction.
• Ticket response and resolution times.
• Support request completion rates.
• Team collaboration effectiveness.

Physical Requirements

• Ability to work in active data center and industrial environments.
• Frequent walking throughout large data center facilities.
• Ability to work around network racks, electrical infrastructure, and server equipment.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Ability to climb ladders and work in raised-floor or overhead cable environments.
• Ability to wear required Personal Protective Equipment (PPE) when necessary.
• Ability to work extended hours during maintenance windows, outages, or equipment deployments.

Work Environment

• Primarily performed within mission-critical data center environments.
• Exposure to equipment noise, server rooms, and industrial operating facilities.
• Fast-paced operational environment supporting 24/7 infrastructure.
• On-call or after-hours support may be required for outages, deployments, or emergency maintenance activities.