Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of a Teller Supervisor. This individual will supervise the activities of the teller operations area by assigning tasks, cross-training, facilitating one on one coaching sessions, participating in hiring and on-boarding process of new hires, attending trainings/seminars, assisting with complex transactions and sensitive member relations issues, and explaining policies and procedures to members. Job Responsibilities: * Perform all necessary teller functions as required to successfully serve Beginnings members. * Prepares weekly and Saturday schedule for tellers in conjunction with Branch Manager. * Facilitates one on one coaching sessions, recommends training, areas of development, evaluates and documents employee performance and assists manager with completing annual evaluations. * Responsible to cross-train tellers to have a thorough understanding of all day-to-day tasks. * Facilitates regularly scheduled teller huddles and staff meetings. * Approves timecards for tellers and verifies accuracy and PTO usage. * Identifies performance problems and provides recommendation for action to Branch Manager, VP Member Experience, and Human Resources as appropriate. * Responsible for department operating within the established guidelines, following all approved policies and procedures. Takes immediate action to resolve all compliance issues. * Manages branch cash orders, incoming and outgoing shipments, and vault balancing. * Maintains thorough understanding of Cash Recyclers including but not limited to balancing, replenishment, & auditing. * Maintains thorough understanding of ATM/VTM functions including but not limited to balancing, replenishment, and trouble-shooting. * Performs required monthly branch self- audits, cash counts, vault verifications and security audits. * Monitors check and cash differences to mitigate risk and loss to the branch and Beginnings by identifying and coaching tellers on fraudulent and counterfeit transactions. * Motivates tellers to make qualified referrals, and cross-sells credit union products and services to satisfy member needs referring them to MRRs, UAs, Wealth Management, Mortgage, and Business Lending as appropriate. * Maintain a deep understanding and knowledge of Beginnings policies, procedures, and federal regulations. * Supports the daily activity of the tellers, including but not limited to, providing overrides, assisting with referral opportunities, interacting with members, and making exceptions when warranted. * Assists with outages by providing support in researching and correcting transaction errors. * Maintains thorough understanding of branch technology. * Monitors teller activities for compliance within established policies, procedures, and Federal regulations. * Verifies and researches any identified night depository discrepancies. * Completes end of day tasks and responsibilities to verify and ensure branch is in balance. * Performs overrides for teller transactions, understanding due diligence, responsibility, and liability associated with all overrides. * Understand and utilize branch operations policies and procedures, including maintaining accurate records and logs. * Execute all safety and security procedures established by management and organization. * Balances and maintains an accurate cash drawer by verifying correct processing and posting of transactions. * Supports oversight of branch in the absence of the Branch Manager. * Performs other related duties as assigned. Requirements: * One to three years of similar or related experience. * A high school education or GED. * Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting co