Job Title: Part-Time Wellness Sales Associate – beem® Light Sauna(Wellness Studio)Reports To: Studio ManagerPosition Type: Part-Time
POSITION OVERVIEWThe Wellness Sales Associate is a front-line, revenue-driving role responsible for generatingmembership sales, delivering an exceptional client experience, and supporting the StudioManager in executing daily sales and marketing initiatives.This position plays a critical role in converting leads into members, educating clients onbeem® Light Sauna services, and creating a welcoming, high-energy studio environmentthat drives retention and referrals.The ideal candidate is personable, coachable, sales-motivated, and comfortable engagingwith clients in person, on the phone, and through digital communication. While operationaltasks are part of the role, sales performance and client experience are the top priorities.
CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)Sales Execution & Revenue Support● Generate membership, package, and retail sales during all scheduled shifts● Confidently explain the science, technology, and benefits of infrared sauna, red lighttherapy, and chromotherapy● Follow studio sales scripts, pricing guidelines, promotions, and closing standards asdirected by the Studio Manager● Actively manage leads during shifts, including inquiries, follow-ups, tours, andconversion conversations● Support studio events, promotions, and community outreach initiatives● Represent beem® Light Sauna professionally as a brand ambassador
Client Experience & Retention● Greet all members and guests warmly and ensure every visit is outstanding● Deliver consistent, top-tier service in person, over the phone, and through automatedcommunication systems● Create a fun, engaging, and professional studio atmosphere that encourages repeat visitsand referrals● Address basic client questions and concerns, escalating issues to the Studio Managerwhen needed● Model beem® mission, vision, and values in all interactions
Studio Operations, Cleaning & Support● Maintain overall studio cleanliness and presentation throughout each shift● Perform thorough sauna and suite refreshes between appointments, includingdisinfecting surfaces, organizing amenities, and restocking supplies● Ensure treatment rooms, common areas, restrooms, and front desk areas are clean,sanitized, and guest-ready at all times● Follow established cleaning, sanitation, and safety protocols to maintain a high standardof hygiene● Ensure proper member check-in, guest registration, and front desk procedures arefollowed● Accurately handle phone inquiries, sales transactions, account updates, and customercare calls● Assist with light administrative tasks and special projects as assigned by the StudioManager● Attend all required staff meetings and trainings