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Added 1 day ago
BH
Catering & Events Manager
BBL Hospitality
Saratoga, NY
- $68,000 USD / year
Added 1 day ago
Executive Housekeeper
BBL Hospitality
Norfolk, VA
Added 1 day ago
BH
Front Desk Agent- 7am-3pm--Sunday a must
BBL Hospitality
Norfolk, VA
- $14 to $16 USD / hour
Added 1 day ago
BH
Housekeeping Inspector
BBL Hospitality
Norfolk, VA
- $16 to $18 USD / hour
Added 1 day ago
BH
Night Audit
BBL Hospitality
Albany, NY
- $18 to $20 USD / hour
Added 1 day ago
BH
Room Attendant
BBL Hospitality
Norfolk, VA
- $15 to $17 USD / hour
Added 1 day ago
BH
Front Desk Agent
BBL Hospitality
Norfolk, VA
- $15 to $16 USD / hour
Added 2 days ago
BH
Night Audit
BBL Hospitality
Lenox, MA
- $18 to $19 USD / hour
Added 2 days ago
BH
Breakfast Attendant
BBL Hospitality
Lenox, MA
- $17.5 to $18.5 USD / hour
Added 2 days ago
BH
SEASONED Restaurant General Manager
BBL Hospitality
Troy, NY
- $78,000 to $82,000 USD / year
Added 3 days ago
BH
Housekeeping Supervisor
BBL Hospitality
Lenox, MA
- $18 to $20 USD / hour
Added 7 days ago
BH
Shift Supervisor
BBL Hospitality
Rensselaer, NY
- $20 to $22 USD / hour
Added 7 days ago
BH
Shift Supervisor
BBL Hospitality
Troy, NY
- $20 to $22 USD / hour
Added 7 days ago
BH
Shift Supervisor
BBL Hospitality
Albany, NY
- $20 to $22 USD / hour
Added 7 days ago
BH
Shift Supervisor
BBL Hospitality
Amsterdam, NY
- $20 to $22 USD / hour
Added 7 days ago
BH
PART TIME / WEEKEND Hotel Bartender
BBL Hospitality
Lenox, MA
- $17 to $18.5 USD / hour
- Part-time
Added 7 days ago
BH
Room Attendant
BBL Hospitality
Lenox, MA
- $16.5 to $17.5 USD / hour
Added 8 days ago
BH
Restaurant Server
BBL Hospitality
Troy, NY
- $10.7 USD / hour
Added 8 days ago
BH
Restaurant Cook- Evening and Weekend Availabilty
BBL Hospitality
Troy, NY
- $20 USD / hour
Added 10 days ago
BH
Restaurant Bartender- Wkends a MUST
BBL Hospitality
Albany, NY
- $10.7 USD / hour
Added 11 days ago
BH
Night Audit- Past Hotel Exp a MUST
BBL Hospitality
Titusville, FL
- $15 to $17 USD / hour
Added 11 days ago
BH
Restaurant Dishwasher- nights and wkends
BBL Hospitality
Westampton, NJ
- $16.5 USD / hour
Added 14 days ago
BH
Restaurant Cook
BBL Hospitality
Amsterdam, NY
- $17.5 to $20 USD / hour
Added 14 days ago
BH
Room Attendant- FREE CDTA BUS PASSES!
BBL Hospitality
Rensselaer, NY
- $17.5 to $19 USD / hour
Added 14 days ago
BH
Room Attendant
BBL Hospitality
Titusville, FL
- $15 USD / hour

BBL Hospitality

Front Desk Agent

Norfolk, VA, United States

$15 to $16 USD / hour

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Job details

Pay: $15 to $16 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

Paid Time Off
401K Investment
Referral Bonus
Associate Development Plan Opportunities
Internal Promotion Opportunities
Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
Associate Travel Program Discounts

Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in all front office related functions according to the standards set forth by management. A high standard of service and hospitality must be maintained at all times. Responsible to guests. Able to work flexible schedule. Reports directly to the Front Desk Supervisor. High school diploma or equivalent preferred. Skills include: typing, computer aptitude. Interpersonal skills, reading, writing, mathematical abilities, including basic math. Physical requirements include: speaking/hearing on the phone, reading/writing/typing, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. Moving about, usually while standing up for a significant portion of the workday.

Duties to include, but not limited to:

Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
Checks guests out of the hotel; processes customer payments according to established policies and procedures.
Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
Resolves guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Books guest reservations or coordinates with reservation center.
Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
Issues, controls and releases guest safe-deposit boxes.

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