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Client Mgr 2
Baylor Scott & White Health
United States
Added 1 hour ago
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Baylor Scott & White Health

Client Mgr 2

United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level. Job Summary The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth. Essential Functions of the Role

Develops sound sales strategies focused on retention and growth.
Serves as a lead strategic contact between the assigned clients and the health plan.
Seeks out community service or business networking opportunities in the community.
Maintains contact and communication with leadership regarding account activities.
Runs financial reports or performs basic financial investigation on utilization data and market research study.

Key Success Factors

Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
Able to successfully manage clients with substantial total membership volume.

Belonging Statement We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
CERTIFICATION/LICENSE/REGISTRATION -

Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.

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