Primary Objective of Bartender Position To maximize customer satisfaction by providing quality beverage service
Responsibilities
- Provides quality food and beverage service to customers
- Approaches customers promptly suggesting a cocktail/wine or non-alcoholic beverages and recommending promotional items
- Uses approved suggestive selling techniques to upsell to premium products
- Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
- Maintains a thorough knowledge of beverage recipes and mixing procedures
- Mixes drinks for hotel service staff
- Understands and follows all state laws and guidelines for beverage service
- Maintains proper bar cleanliness
- Ensures that all beverages are served according to specifications
- Stocks and orders all supplies and glassware
- Displays beverage selection in an attractive manner
- Demonstrates the ability to resolve simple customer complaints
- Handles difficult situations effectively
Other duties may be assigned as needed
Physical Demands & Work Environment
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, and lift and/or move up to 50 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate to loud
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Bartell Hotels is an equal opportunity employer.