Qualifications
Lead a Team. Grow Relationships. Make an Impact.
At Bank of Washington, we're more than a bank. Our mission is to Do Good by prioritizing our employees, customers, community, and relationships. If you're a passionate leader who enjoys developing teams, building customer relationships, and making a difference in your community, we'd love to hear from you.
As a Branch Manager, you'll lead the daily operations of a retail banking branch while coaching and developing employees, delivering exceptional customer experiences, driving business growth, and strengthening community connections.
What You'll Do
• Lead and inspire a team committed to delivering outstanding customer service.
• Coach, develop, and support employees through ongoing training and performance conversations.
• Oversee daily branch operations to ensure efficiency, compliance, and operational excellence.
• Build and deepen customer relationships by identifying financial solutions that meet their needs.
• Drive branch growth through business development, networking, and community involvement.
• Partner with internal teams to deliver a seamless customer experience.
• Resolve complex customer concerns with professionalism and care.
• Monitor branch performance and implement strategies to achieve sales, service, and operational goals.
• Ensure adherence to bank policies, procedures, and regulatory requirements.
What We're Looking For
Experience
• Minimum of five years of retail banking experience.
• Previous leadership or supervisory experience preferred.
• Demonstrated success in business development, customer relationship management, and achieving performance goals.
• Community engagement experience preferred.
Skills & Qualities
• Strong leadership and team development abilities.
• Excellent communication and relationship-building skills.
• Strategic thinker with strong business acumen.
• Customer-focused mindset and commitment to exceptional service.
• Effective problem-solving, decision-making, and organizational skills.
• Knowledge of banking regulations, compliance requirements, and risk management practices.
• Proficiency with banking systems and Microsoft Office applications.
What We Offer:
• Medical, Health Savings Account, Dental, and Vision
• Generous Paid Time Off
• Paid Maternity and Parental Leave
• 401(k) with Above Standard Company Match
• Uniform Allowance
• Education Assistance - $25,000
• 11 Paid Annual Holidays
• Pet Insurance
• Paid Life Insurance
• Paid Short Term Disability
• Community Volunteer Opportunities
• Employee Fitness Center
• Wellness and Fitness Challenges
• And SO MUCH MORE!
Bank of Washington is an Equal Opportunity/Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.