Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Supports the Bank’s physical security program by designing, configuring, maintaining, and troubleshooting security systems; coordinating vendors and installations, administering system access, and assessing security conditions at Bank locations. The Security Analyst will be the liaison for the Corporate Security Department with respect to vendors and their related agents.
Essential Job Functions
- Analyzes, documents, and resolves support tickets involving surveillance, intrusion, access control, and related equipment.
- Diagnoses security system, device, building, and network issues and coordinates resolution with internal teams and vendors.
- Submits and tracks vendor service requests; coordinates site visits; and verifies repairs and installations.
- Coordinates site access, schedules, equipment shipments, and installation logistics.
- Assists with the design of surveillance, intrusion, and access control systems, using approved standards and site requirements.
- Programs, tests, and maintains intrusion systems, surveillance systems, and access control systems.
- Documents installation deficiencies and coordinates corrective work.
- Conducts assigned security inspections and reviews site, equipment, and system health.
- Monitors alarms, notifications, shared mailboxes, recurring tasks, and work queues; responds and escalates as needed.
- Provides technical support to banking centers, enterprise sites, facilities group, network group, and information technology groups.
- Trains Security Support Center personnel and Bank employees on security systems, devices, procedures, and basic troubleshooting.
- Communicates project status, risks, deficiencies, and resolution needs to vendors and internal stakeholders.
- Supports software updates, equipment testing, implementations, and physical security projects.
- Performs other duties as assigned
Knowledge, Skills & Abilities
- Strong verbal and written communication skills, particularly under time constraints.
- General knowledge of banking laws and regulations with a working knowledge of those laws and regulations related to bank protection
- High attention to detail and documentation accuracy.
- Ability to operate effectively in a fast-paced, high-consequence environment.
- Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
- Ability to work extended hours to accomplish work goals.
- Ability to demonstrate initiative and determination while problem solving security related issues.
- Ability to make sound judgment decisions based on incomplete or rapidly developing information.
- Ability to work effectively in a team environment.
- Ability to maintain confidentiality.
- Skill in using Microsoft Office, Facsimile, photocopy, and enterprise security applications.
- Moderate proficiency with the Microsoft Office suite of products
- Ability to produce documents, presentations, and analyses of high quality
Basic Qualifications
- High school diploma or equivalent required.
- Minimum of one (1) year of experience in corporate security required; preferably in a banking or other financial environment; or minimum of one (1) year of experience in an Information Technology related field.
- Ability to travel occasionally on company
Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
EEO Statement
Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.