Responsibilities:
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Directs the development and administration of controls for all phases of assigned outlets economically and profitably while maintaining established standards
- Abides by all State and Federal requirements of serving alcohol
- Ensuring that interim and annual performance evaluations are completed on time and files maintained
- Interacts with guests to obtain feedback on product quality and service levels
- Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties
- Develop staffing schedules that assure the highest service levels with maximum productivity
- Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs
- Maintains high food, service and health and safety standards
- Responds to guest and employee needs and resolves complaints and issues
- Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
- Controls labor and operating expenses
- Schedules and directs staff in the performance of work assignments.
- Continually seeks new methods and programs to promote the restaurant and the property as a whole
- Maintains high visibility during peak periods
- Excellent written and communication skills
- Ensures all guests receive superior service
- Ability to work flexible hours
Compensation:
- Target Salary Range: $68,000 per year
Additional Benefits:
- $7 Daily Employee Parking Garage
Physical Demands & Work Environment:
- Frequently required to lift up to 40 pounds.
- Stand and walk for extended periods during scheduled shifts.
- Frequently bend, reach, stoop, kneel, and perform repetitive motions.
- Ability to work in a fast-paced environment with varying noise levels, bright lights, large crowds, and high-volume guest interaction.
- Must be able to effectively communicate with guests, Team Members, and leadership while maintaining a professional and positive demeanor.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.