Archived listing. The details below describe a past opening.
The Responsibilities:
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Coordinate the planning, setup, execution, and reporting of casino promotions, drawings, tournaments, giveaways and special events
- Build, test and maintain promotions within Trilogy and Bally Rewards kiosk systems, ensuring accuracy before launch
- Coordinate promotional drawings, including activation, winner selection, verification, prize fulfillment, documentation, and reporting
- Create and maintain promotion rules, operational instructions, calendars, checklists, winner records, and departmental documentation
- Develop and proofread guest-facing promotional messaging, signage, internal communications, and employee talking points
- Provide guest support and troubleshoot promotional offers, kiosks, prizes, and operational issues, escalating when appropriate
- Own assigned promotions from planning through completion, proactively managing deadlines, identifying potential issues, and keeping Marketing leadership informed
- Execute drawings and events as needed on the casino floor
- Perform other duties as assigned
Compensation:
Additional Benefits:
- $7 Daily Employee Parking
Physical Demands & Work Environment:
- Regularly required to see, talk, hear, walk, and stand
- Frequently required to use hands to handle, feel, and reach
- Occasionally required to sit or stoop
- Must occasionally lift and or move up to 30 pounds
- The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
- Requires visual acuity to perform close-up work, maintain peripheral awareness, and distinguish colors, shapes, and details when reviewing marketing materials, promotional items, documents, and digital content
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
