AWCT is hiring a full-time Operations Supervisor for our Chicago Ford location. This is an on-site position. This position comes with an AMAZING benefits package and great pay too! Please apply fast for this position!
The general pay range for this position is $55,000-60,000 per year. The successful candidate's actual pay will be based on various factors, such as qualifications, experience, internal equity, and market considerations.
AWCT offers a generous benefits package supporting both physical and mental well-being. Benefits include health insurance for associates, spouses, and children; basic life and AD&D insurance; disability insurance; EAP; auto discounts; fitness reimbursements; a 401(k) plan with company contribution; and several voluntary benefits. Chicago staff have paid holidays, vacation and sick accruals, bereavement leave, and jury duty leave.
Summary
The Operations Supervisor is responsible for organizing and scheduling staff and directing the day-to-day operations of all yard functions. This position is responsible for ensuring the safety, quality and production needs of our customers are met through efficient productivity of the associates. This position coordinates activities of associates under the direction of the Terminal Manager or Operations Manager to ensure a well-coordinated productive operation.
AWCT is family-owned and operated. Our vision: We are the premier provider of finished vehicle logistics in the United States. Our mission: We take pride in delivering safe, efficient, and high-quality service for every customer vehicle. Our values: We respect each person's preferences and perspectives. The Operations Supervisor models behavior that supports the vision, mission, and values.
Essential Duties and Responsibilities
- Plan and schedule daily personnel assignments to support vehicle receipt, movement, storage, and pre‑delivery inspections in a productive and cost‑efficient manner.
- Assist in directing day‑to‑day facility operations, including oversight of yard management and vehicle movement.
- Ensure associates have the tools, equipment, supplies, and support necessary for efficient operations.
- Communicate daily with associates, supervisors, management, customers, and vendors to ensure staffing, supply, and operational needs are met.
- Conduct operational, quality, and safety audits and evaluate results; recommend and implement corrective actions as necessary.
- Ensure compliance with all AAR, customer, and company policies, processes, and quality and safety standards.
- Participate in onboarding and ensure new associates receive required training.
- Document performance issues and coordinate corrective actions with the Operations Manager and/or Terminal Manager.
- Administer and enforce the Collective Bargaining Agreement, including progressive discipline such as counseling, coaching, warnings, and reprimands.
- Coach, mentor, and hold hourly associates accountable for performance, conduct, and compliance with the Collective Bargaining Agreement.
- Enforce safety practices to maintain a safe and clean workplace in compliance with local, state, federal, OSHA, and customer requirements.
- Review, approve, and manage hourly time records to ensure accurate payroll through the Time & Attendance system.
- Prepare and provide operational reports as requested by customers or management.
- Investigate, document, and report accidents and injuries, ensuring appropriate communication with customers, vendors, and company personnel.
- Interface with customers as needed to support service delivery and customer satisfaction.
- Assist, as needed, with equipment, company vehicle, or property maintenance, including seasonal or emergency services.
- Adapt to changing operational needs and perform other duties as assigned.
Minimum Requirements
- High school diploma or equivalent.
- 1–3 years of supervisory or management
- Experience supervising in a union / Collective Bargaining Agreement environment.
- Strong written and verbal communication skills in English.
- Ability to read and interpret technical manuals (e.g., AAR Manual).
- Computer proficiency with Microsoft Office and Time & Attendance systems; ability to learn AWCT proprietary systems (e.g., VIPS).
- Valid driver's license with acceptable driving record; ability to drive automatic and manual transmission vehicles.
- Ability to work extended hours, weekends, and holidays as operational needs require.
- Ability to maintain confidentiality of customer-proprietary and sensitive associate information.
- Ability to work both indoors and outdoors in all weather conditions.
Preferred Qualifications
- Supervisory or management experience in logistics, automotive, warehousing, or manufacturing.
- Experience in snow removal, snow plowing and/or salting
- Associates degree or higher preferred
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.
Equal Employment Opportunity
AWCT is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.