The Inside Sales Associate is responsible for handling inbound and outbound customer requests, identifying new opportunities, and providing clerical support and maintenance of internal systems. The Inside Sales Associate must be well-organized, pay great attention to detail, and have excellent written and verbal communication skills.
RESPONSIBILITIES
- Act as the first point of contact for inbound and outbound sales inquiries and address them in a timely manner.
- Establish and cultivate strong relationships with clients through excellent customer service
- Assist in the preparation of regularly scheduled sales reports
- Monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue
- Process accounts receivable as needed
- Maintain and update internal filing system and records
- Input data into Agility inventory management system and advise supervisors of low levels of inventory
- Place orders through vendors and support outside sales
REQUIREMENTS
- At least 1 year of experience as an administrative assistant, clerical role, or sales support
- Strong computer skills and understanding of spreadsheet software
- Self-motivated and comfortable working with little to no direction
- Proficiency in MS Office (MS Excel and MS Word, in particular)
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
BENEFITS
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Disability Insurance
- 401(k) (with company matching)
- Paid Time Off
- Paid Holidays