SUMMARY Ensuring Customer Satisfaction through continuous process quality development through management of: Process Control Plans (PCP), PFMEA. Effectiveness is measured through: RPN reduction (PFMEA), in process yield (FPY) and warranty reduction (W as a % of sales)
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Facilitate cross-functional Preventative & Corrective team initiatives based on internal and external quality results (Yield, Warranty, Customer Scorecards, etc.).
- Facilitate failure analysis on customer returns to ensure quick turnaround time and responsiveness.
- Mentor cross-functional teams (Process/Product Improvement teams) teams for effective “root cause” analysis, corrective and preventative action utilizing an 8D methodology including the training of team members as needed.
- Lead customer facing communications on performance improvement activities, customer driven projects, and customer visits.
- Resolving critical issues/situations ensuring that they are handled correctly and within current policy/procedure guide lines.
- Collect and leverage data pertinent to production line first pass yield or warranty performance to identify and drive prioritized improvement activities
- Develop, implement and maintain manufacturing control plans.
- Lead APQP / PPAP activity for new product realization and change management initiatives
- Analyze and ensure production capability on Inverted Delta, Customer Characteristics, and Special Requirements
- Enforce compliance to the IATF:16949 quality management system and support internal/external audit programs
- Perform andon management to the shop floor to address production and/or quality concerns to minimize down-time.
- Manage Other duties and special projects as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE A bachelor’s degree in a relevant Engineering discipline (or related field); and a minimum of 7 years of experience in a quality engineering position dealing with Manufacturing quality process techniques and quality improvement programs. Candidate should possess experienced knowledge in the manufacturing/processing of electrical or mechanical devices.
LANGUAGE SKILLS
Fluent in English is required / Conversational Spanish is desirable Excellent oral and written communication skills.
ANALYTICAL TOOLS
Has demonstrated the ability to apply all the commonly used statistical tools (MSA, SPC< DOE's, etc.) to drive continuous improvement with the ability to train others in acquiring knowledge on continuous improvement and statistical techniques Has extensive, in-depth knowledge on continuous improvement methodology and a full range of problem solving tools and methods
EXTERNAL REQUIREMENTS
Has a clear understanding and working knowledge of National and International Standards (e.g. ISO / AS / IATF) including customer specific requirements. Has sufficient knowledge to apply reasoning to the interpretation of the requirements
INSPECTION AND TESTING
Has consistently planned and led multiple measurement system analysis studies. Has the ability to provide advanced analysis and feedback reports on inspection and test results Has the ability to design / develop tools and techniques for measuring systems and devices
QUALITY PLANNING
Has an intrinsic understanding of the project management methods / APQP process and its potential positive impact on the business if done correctly. Is able to effectively manage a project management methods / APQP project team with demonstrated continuous improvement results.
COMPUTER SKILLS
Computer literate with a working knowledge of software such as Word, Excel, Access etc. Understanding and knowledge of AI tools and applications is desirable
LEADERSHIP Demonstrated ability to work in a cross-functional team environment Demonstrated ability to make quality decisions and implement actions with a PDCA mindset Able to direct and handle several different functions at the same time.
CERTIFICATES, LICENSES, REGISTRATIONS
ASQ Certified Quality Engineer, ASQ Certified Quality Technician, Certified Green Belt, or Certified Black Belt desirable.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; walk; sit; reach with hands and arms; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.
Candidates should expect a typical work week of 40-50 hours.
ATC Drivetrain provides equal employment opportunities (EEO)