Gaylord Entertainment
JOB DESCRIPTION
Job Title:
Server Banquets/Attendant Banquets
Department:
Conf Mgmt - Banquets
Company:
Gaylord Hotels
Reports To:
Asst Mgr Banquets
Supervises:
N/A
Job Description Date:
8/22/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Provide food and beverage service to banquet function guests. Ensure proper setup and breakdown of assigned banquets.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Serve and clear food and beverage items according to function requirements.
2.
Ensure that buffets, bars, coffee breaks and tables are properly set according to specific function diagrams and standards.
3.
Attend to buffets, bars, coffee breaks and tables according to function requirements.
4.
Attend all pre-shift meeting to ensure knowledge of event menu and requirements.
5.
Ensure full knowledge of menu and beverage selections for the event.
6.
Maintain cleanliness in all banquet function areas and storerooms as assigned.
7.
Ensure that all side stations are stocked to appropriate standards for particular function.
8.
Communicate clearly with all banquet guests to ensure proper service.
9.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent preferred.
Experience
Minimum of one-year serving experience preferred. Good communication skills required.
Licenses/Certifications
Alcoholic Beverage Commission (ABC) and Food Handlers cards may be required.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer ( If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x
Stand for long periods of time
Walk extended distances
x
Lift/carry 6-25 lbs.
x
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
Other:
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
x
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
x
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near risk of electrical shock
Near toxic or caustic chemicals
x
Near loud noises
x
In areas of strong vibration
x
Other: Varying weekly schedule including evenings, holidays, weekends, and overtime as business dictates.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel - offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. This position offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.