Sales Development Representative
Location: Dublin, Ohio
Regular Hours: 40/week, M-F, 8am-5pm EST
Employment Type: Full-time, Non-Exempt
Pay: $22 per hour with On Target Earnings of $70,000 annually
Benefits: 100% employer-paid health premium, 100% paid employee AD&D, STD, and LTD premiums, and 401(k) with 4% employer match
Who We Are
At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.
Position Overview
The Sales Development Representative is responsible for identifying, contacting, qualifying, and developing relationships with prospective clients of Astute Technology Management's services offering. The SDR will be the initial voice of the company for prospective clients and will be responsible for contacting them primarily via phone, email and other means in order to promote Astute Technology and find businesses who would benefit from our services.
You must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs all while exemplifying excellent customer service. Although this position will be selling IT services you are not required to have a high degree of technical (IT) knowledge prior to beginning the role. The SDR position is an outbound sales role within our organization and lays the foundation necessary for sales success.
Responsibilities
- Learn and maintain a strong understanding of Astute Technology Management's services, target customers, and value proposition.
- Utilize CRM, sales engagement, and prospecting tools to identify and connect with potential clients.
- Research target companies and decision-makers within assigned market segments.
- Build and nurture relationships with prospective clients through phone calls, email, and social media.
- Generate qualified sales opportunities and schedule introductory meetings for Account Executives.
- Support meeting attendance by confirming appointments and maintaining engagement with prospects.
- Accurately track all prospect interactions, activities, and opportunities within the CRM system.
- Consistently meet or exceed activity and performance goals, including outreach efforts, conversations, and meetings set.
- Attend industry events, trade shows, and networking functions to develop relationships and generate new business opportunities.
- Contribute to pipeline growth by proactively identifying and engaging new prospects.
Qualifications
- High School Diploma or Equivalent
- College degree preferred
- Valid driver's license with an acceptable driving record
- Excellent communications and negotiation skills
Benefits
- 100% paid employee health care premium
- 100% paid employee AD&D, STD, and LTD premiums
- 401(k) with 4% company match (fully vested on eligibility after 90 days)
- Low-cost dental and vision coverage
- Financial assistance for ongoing professional development and training
- 15 days PTO annually (accrued) and Flex Time
- 6 paid holidays
Work Conditions
- You will be onsite in our Dublin office for your first 90 days so you can learn the business alongside the team.
- Hybrid after 90 days based on performance.
- The job involves extended periods at a computer and occasional lifting of moderately heavy items like equipment or office supplies.
- We value accessibility and will provide reasonable accommodations to support all team members.
*Must be legally authorized to work in the United States. Employment is contingent on a successful background check.*
We do not offer any type of employment-based immigration sponsorship and will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship.
We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.