The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, MA area.
Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule (After 90 days, subject to change). Summary
Essential Functions
- Draft communications and documents for management, residents, and board members.
- Manages ongoing, incoming communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
- Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
- Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
- Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
- Business partner to Portfolio Managers and board of directors, advocate for residents.
- Database management for assigned properties.
- Other duties as assigned.
Hourly pay rate: $24-$26.
- High school diploma or GED equivalent is required.
- 1+ year of experience in a fast-paced, customer service and administrative role.
- Excellent communication skills (both written and spoken).
- High levels of attention to detail, initiative, accountability, and adaptability.
- Must be able to meet deadlines and manage multiple deadlines.
- Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
- Strong Microsoft Office skills and experience with property management databases would be a plus.