Archived listing. The details below describe a past opening.
This position administers the accounts for water, sewer and solid waste services for the City of Ashland. Other duties and responsibilities include serving as the primary receptionist for City Hall, staff liaison for the park board, planning and zoning board, responds to customer inquiries and complaints associated with utility billing and assists in processing building permits. This position is housed in City Hall, 101 W Broadway and is a full-time position working Monday through Friday, 8am to 5pm. Click here for full job description.
Qualifications
- High School Diploma or equivalent.
- Two years of experience in clerical accounting or customer service/relations work or any combination of education and experience.
- Knowledge of record keeping and problem-solving techniques.
- Working knowledge of customer relations’ practices, procedures and techniques.
- Ability to answer inquiries and complaints under pressure.
- Ability to work tactfully and courteously with the public and coworkers.
- Ability to perform work with a high degree of accuracy.
- Ability to organize, maintain an effective and efficient workflow.
- Working knowledge of office equipment, like printers and fax machines.
- Proficiency in MS Office.
- Ability to perform tasks independently.
- Excellent written and verbal communication skills.
Miscellaneous Information
Benefits:
- Employer-Paid Health Insurance
- Employer-Paid Life Insurance
- Paid Holidays
- Paid Vacation
- Paid Sick Leave
- Paid Personal Leave
- LAGERS Retirement Plan
- Tuition Reimbursement
- Employer-Paid Continuing Education
- Employee wellness discount to YMCA