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Added 6 days ago
Office Administrator
ARS Video, Inc
Tallmadge, OH

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ARS Video, Inc

Office Administrator

Tallmadge, OH, United States

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Job details

Posting language: English
Posted: Oct 23, 2026

Original job description

{height="66" width="172"} Position Description: Office Administrator About ARS Video, Inc. ARS Video, Inc. is a family-owned and operated national business, founded in 1987 and based in Tallmadge, Ohio. For 39 years, superior customer service, the latest technology, and high-quality work have made ARS Video a trusted provider of archival and documentation services across the United States. The company serves customers through three lines of business: • Consumer digitization (arsvideo.com{rel="noopener noreferrer" target="_blank"}): converting families' film (8mm, Super 8, 16mm, 35mm), videotape (VHS, Hi-8, Mini-DV), photos, slides, and audio (cassettes, vinyl, reel-to-reel) to digital, including HD and 2K transfers, restoration, and personalization. • Institutional archives (digitizearchives.com{rel="noopener noreferrer" target="_blank"}): customized, standards-aligned digitization of film, video, still images, audio, and damaged media for museums, historical societies, archives, businesses, and government agencies, plus guidance on preservation grants. • Pre-construction documentation (preconservices.com{rel="noopener noreferrer" target="_blank"}): litigation-ready video and photography of above-ground conditions before gas, water/sewer, and roadway projects. Recordings are date-time stamped and GPS-tagged under strict chain-of-custody. ARS has completed 600+ projects for contractors across Ohio and the Midwest. Excellent customer service is our highest priority. Real people answer our phones, and repeat customers and referrals account for a major portion of our business, a testament to our continued growth and longevity. ## Purpose of the role The team member is the first point of contact for ARS Video customers by phone, text, email, and in person. The role answers questions, resolves issues, keeps orders moving between departments and supports the front office. Success means every customer feels well served and wants to come back or refer others. Key responsibilities Customer communication • Communicate with customers by telephone, text, email, and face-to-face in a polite, friendly, and professional manner • Identify and resolve customer issues by offering options and solutions • Provide detailed information about our services, and go the extra mile to engage customers •[ &nb ]{times="" new="" roman",="" times,="" serif"=""}

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