Job Description
The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.
Our team is fueled by a deep commitment to crafting seriously delicious food and delivering exceptional hospitality. At the core of everything we do is passion and integrity. We’re a group of kind, genuine individuals who are also intelligent, creative, and driven. While we constantly strive for excellence, we never forget the importance of enjoying the journey.
We’re looking for great people - those who are naturally hospitable, eager to learn, committed to quality, and who share our love for food and the joy it brings to others.
As the Starbucks Manager, you will be responsible for leading the overall success of the Starbucks operation. You will oversee daily operations, develop and motivate a high-performing team, and ensure the delivery of the exceptional Starbucks customer experience.
You will create a welcoming environment where partners (employees) and customers feel connected, inspired, and valued. In addition to managing Starbucks operations, this position will provide operational support to the unit's catering department as needed, helping ensure consistent service standards, efficient execution, and an exceptional guest experience across the account.
Compensation Data
COMPENSATION: The Salaried rate for this position is $65,000.00 to $76,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
- Lead, inspire, and develop a team of baristas and shift supervisors to deliver exceptional customer service while upholding Starbucks' mission, values, and brand standards.
- Oversee all day-to-day Starbucks operations, including staffing, scheduling, inventory management, ordering, and financial performance.
- Drive sales and profitability through effective business planning, operational execution, and customer engagement.
- Monitor financial results, control labor and operating costs, and identify opportunities to improve overall performance.
- Ensure compliance with all food safety, sanitation, cleanliness, and operational standards.
- Recruit, train, coach, and develop team members while creating opportunities for career growth and advancement.
- Foster a positive, inclusive, and collaborative team culture that emphasizes accountability, teamwork, and hospitality.
- Address customer feedback and resolve service issues professionally and promptly.
- Maintain Starbucks visual merchandising, product presentation, and overall store appearance standards.
- Provide operational support to the unit's catering department as needed, including assisting with event preparation, food and beverage setup, service execution, staffing coordination, and breakdown.
- Collaborate with the catering and culinary teams to support successful execution of catering orders and events while maintaining established quality and service standards.
- Demonstrate flexibility in supporting other operational needs and initiatives across the account as business demands require.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Minimum of 3 years of retail or food service management experience; coffee shop or café management experience preferred.
- Previous catering or event operations experience is required, with the ability to support catering execution, event setup, service, and breakdown.
- Strong leadership, team-building, coaching, and employee development skills.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Ability to work a flexible schedule, including early mornings, occasional evenings, weekends, and holidays as business needs require.
- Proficiency in basic business math, inventory management, labor management, and financial reporting.
- Knowledge of food safety, sanitation, and operational compliance standards.
- Passion for coffee, food, hospitality, and creating meaningful customer experiences.
- Ability to work collaboratively with multiple departments and provide operational support wherever needed.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.