We are looking for a versatile Field Engineer to provide critical IT infrastructure support for a major global aviation leader. This is a high-impact role where you will manage hands-on technical installations, hardware moves, and complex troubleshooting across various environments, including corporate offices, reservation centers, and high-traffic airport terminals.
Core Responsibilities:
- Deployment & IMAC: Manage the installation, movement, adding, and changing (IMAC) IT hardware and infrastructure.
- Technical Troubleshooting: Diagnose and resolve complex software and hardware errors that standard procedures cannot fix.
- On-Site Support: Provide rapid-response technical assistance during field visits and dispatches.
- Documentation: Create detailed service reports, document workaround procedures, and maintain accurate records of technical solutions.
- Client Relations: Build and maintain positive professional relationships with internal end-users and customers."
"Required Qualifications:
- Technical Proficiency: Proven experience in IT field engineering or operational support.
- Analytical Skills: Ability to collect and analyze performance data to provide proactive technical assistance.
- Physical Requirements: Must be comfortable working in a dynamic environment, including the ability to use a ladder for hardware access.
- Regulatory Compliance: Ability to obtain a SIDA (Security Identification Display Area) badge for secure airport access.
- Mobility: Willingness to travel up to 20% as required for site support.
Preferred Skills:
- Previous experience in aviation, logistics, or large-scale campus environments.
- Strong ability to tie complex workflows to a strict operational schedule. The Company is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance, or call our Human Resources at (800) 270-9120.
AllSTEM, Inc. participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program."