Residential Manager Resources for Human Development | Woodstock Family Center Full-Time | $23.61 per hour DailyPay Available Make a Difference Every Day Looking for More Than Just a Job? At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. The Woodstock Family Center is seeking a compassionate, dependable, and experienced Residential Manager to oversee residential operations, support employees, and help maintain a safe, healthy, and empowering environment for the people we serve. About the Role The Residential Manager is responsible for the overall management of assigned residential sites and the employees working within those locations. This position provides direct supervision, guidance, and support to residential employees while ensuring consistent staffing coverage and high-quality services. The Residential Manager serves as a professional role model, promotes dignity and personal choice, and ensures that services are delivered in accordance with organizational policies and applicable state and federal requirements. What You’ll Do
As a Residential Manager, you will:
- Oversee the daily operations of assigned residential locations.
- Maintain a safe, healthy, therapeutic, and supportive environment.
- Supervise, coach, schedule, and provide direction to residential employees.
- Monitor employee performance and provide appropriate feedback and documentation.
- Ensure appropriate staffing coverage based on program needs.
- Participate in the on-call rotation and respond to emergencies, appointments, and staffing concerns.
- Assist individuals with daily living activities, including meal preparation, housekeeping, personal hygiene, and community participation.
- Encourage independence and help individuals build daily living skills.
- Support individuals in developing meaningful relationships and becoming involved in their communities.
- Coordinate and attend medical appointments as required.
- Support medication-management activities and monitor compliance with medication-administration requirements.
- Review progress notes, electronic health records, participant files, training records, and other required documentation.
- Conduct new-employee orientation and individual-specific training.
- Monitor employee training requirements and notify employees of upcoming or outstanding training.
- Participate in quality inspections, fire drills, licensing activities, investigations, and corrective follow-up.
- Monitor household purchasing, food supplies, participant funds, petty cash, and other assigned program resources.
- Review employee timekeeping, attendance, overtime, and payroll-related documentation.
- Recognize and respond appropriately to crisis situations.
- Report suspected abuse, neglect, exploitation, or mistreatment in accordance with organizational requirements.
- Communicate significant behavioral changes, safety concerns, and reportable incidents to leadership.
- Protect confidential information and maintain professional and ethical standards.
- Complete additional responsibilities as assigned.
Who We’re Looking For
You may be a great fit for this position if you are:
- Compassionate and committed to helping others
- Dependable, patient, and professional
- An effective and respectful communicator
- A confident leader who can provide clear direction
- Organized and detail-oriented
- Comfortable holding employees accountable
- Skilled in problem-solving and conflict resolution
- Able to remain calm and respond appropriately during emergencies
- Committed to dignity, inclusion, cultural humility, and personal choice
- Able to work collaboratively with individuals, families, employees, community partners, and regulatory representatives
Required Qualifications
- High school diploma or equivalent
- At least three years of experience working with individuals with developmental disabilities, mental illness, behavioral health needs, or related support needs
- Must be at least 21 years of age
- Valid, non-provisional driver’s license
- Access to a functional personal vehicle
- State-minimum automobile liability insurance coverage
- Basic computer and internet skills
- Ability to use email, electronic documentation, timekeeping, and other workplace systems
- Ability to complete and maintain required clearances, training, and certifications
- Ability to successfully complete employment screenings, including FBI clearance when applicable
- Ability to work flexible hours based on program and staffing needs
Preferred Qualifications
- Previous supervisory or management experience in a shelter, group-home, residential, or human-services setting
- Experience providing direct supervision and employee coaching
- Experience with crisis intervention and behavioral support
- Knowledge of medication-administration practices
- Knowledge of state and federal residential-service regulations
- Experience with budgeting, payroll monitoring, household purchasing, or petty-cash management
- Current CPR and first aid certifications
Schedule
- Full-time, hourly position
- Expected 40-hour workweek
- Schedule flexibility based on program and staffing needs
- Evening, weekend, holiday, emergency, and alternate-location coverage may be required
- Participation in an on-call rotation may be required
- Overtime may be available when approved
Physical Requirements
- Ability to lift 50 pounds or more
- Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
- Ability to drive a vehicle
- Ability to assist individuals with personal care and daily living activities
- Ability to perform the essential responsibilities of the position with or without reasonable accommodation
Why Join Our Team? Competitive Pay and Benefits
- Competitive pay of $23.61 per hour
- DailyPay access to earned wages before payday
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee Assistance Program
- Wellness programs
- Employee referral bonuses
- Company-paid training
Career Growth and Development
- Paid training programs
- Professional-development opportunities
- Certification opportunities
- Leadership-development programs
- Career-advancement opportunities
- Opportunities across multiple service areas
Meaningful Work That Matters
- Make a difference every day
- Support individuals in achieving greater independence
- Build meaningful relationships
- Help maintain a safe and supportive environment
- Strengthen individuals, families, and communities
- Join a mission-driven organization
Apply Today Some jobs pay the bills. Some jobs build careers. This job changes lives. If you are ready to lead with purpose and help individuals achieve greater independence, confidence, stability, and success, we encourage you to apply today. Join our team and become the reason someone has a better day. About Our Organization Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc. Equal Opportunity Employer Apis Services, Inc., Inperium Inc., and its affiliates provide equal employment opportunities for all employees and applicants in compliance with federal, state, and local laws. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by applicable law. This commitment applies to every phase and aspect of hiring and employment.
