Job Description:Our great client in Lower Manhattan has an immediate opening for a Technical Support Analyst. If you are interested please apply with resume to [email protected].Please note that this role is required to be onsite five days per week.IMPORTANT TO KNOW:1. Interviews will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited.2. All Training will be scheduled onsite and required to report to the New York campus (200 Liberty Street, New York, NY 10281).3. Laptop and Equipment is provided for this position. Other equipment outside of what we supply will be at the worker's cost.Summary of Position:We are searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office.The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications.Provides first level technical support at various levels of expertise and responsibility. Includes support of Home Office, password support, hardware (Windows and primarily Mac), software, mobile devices, applications, and networks. Supporting users via chat, phone, and in-person support within the home office. Provides analysis and research needed to resolve the issues presented to Service Desk. This also includes backing up other postions including AV, specialty teams, etc.In the role of a Technical Support Analyst, you will need to harness a blend of problem-solving and interpersonal skills. Even if you are faced with a problem you dont have the answer for, your critical thinking skills and ability to work under pressure will help you find a solution. You demonstrate politeness, patience, and understanding. You are quick to learn new skills and technologies and are genuinely interested in learning and progressing in your role.Candidate will work on campus in Lower Manhattan, New York. Regular work hours will be Monday through Friday from 8:30 AM to 5:30 PM EST. EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP