Job#: 3048334 Job Description: Fulfillment Tech Location: New Albany, Ohio (Onsite) Role Overview The Stores IT Fulfillment team is responsible for delivery excellence for all POS, payment-impacting, and network devices to store locations throughout North America. The IT Fulfillment Specialist position responsibilities include managing and tracking all company-provided IT devices, access, and software. Key Responsibilities - Participate in projects including new stores, store updates, store closings, and ad-hoc requests. - Manage and report on inventory by monitoring hardware stock and providing timely information to stakeholders. - Update inventory tracking systems when fulfilling requests for replacement equipment. - Monitor daily ticket queues and manage the use of supplies. - Attend regular daily team meetings and provide status updates to managers. - Support partner relationships both internally and externally. Required Qualifications - Ability to think and react in a high-energy, fast-paced environment. - Effective customer service skills, including oral and written communication. - Highly self-motivated and directed, with keen attention to detail. - May require heavy lifting of PCs and peripheral equipment. Preferred Qualifications - 1-3 years of experience with POS and Microsoft Windows is preferred. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here{rel="noopener noreferrer" target="_blank"} for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy{rel="noopener noreferrer" target="_blank"} Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Co